Essential Job Functions
- Collaborate with the Gefsky Community Scholar and Federation marketing staff on engagement strategies.
- Assist Community Scholar with Jewish learning and outreach programming.
- Work collaboratively with the Federation marketing department staff on engagement activities and programs.
- Work with vendors, site managers and caterers to plan meetings, trainings and events.
- Maintain database and calendar with all dates for courses, events and programs.
- Keep track of attendance for all Community Scholar courses, events and programs.
- Set up and oversee online registration for all Community Scholar courses, events and programs.
- Serve as an advocate for Adult Learning, proactively reaching out to individuals in the community and encouraging them to take courses in our program.
- Periodically attend classes to ensure participant satisfaction.
- On occasion, seek potential new faculty members, hire and orient / train them. Arrange demonstration lessons for prospective faculty as needed.
- Conduct orientation for new students as needed.
- Provide email, online and phone customer service for students, including ensuring they have the information they need to register, pay, attend (including by teleconference) and access class recordings.
- Create meaningful connections with students and facilitate their financial support.
- Handle payments, maintain budget and ensure Adult Learning meets financial goals.
- Support periodic in-person events such as invited scholars, donor recognition and other such events.
- Lead the organization for annual Tikkun Leil Shavuot night of learning in collaboration with Events Manager.
Physical Demands
- Ability to lift and carry items less than 20 pounds.
- Ability to sit or stand at a computer for long periods.
- Ability to monitor virtual meetings effectively on teleconference and meeting platforms such as Zoom, ensuring meetings run smoothly and addressing any potential security concerns or disruptions in real-time.
QUALIFICATIONS
- Experience in administrative support or customer service; experience using a computer and using electronic communication.
- Excellent organizational and customer service skills.
- Superior communication skills in writing, teleconference and in person.
- Ability to multitask and to respond quickly and efficiently to customer requests.
- Facility with or ability to learn quickly the Zoom meeting platform as an expert user.
- Knowledge of Microsoft Office 365 suite, with at least basic skills in Microsoft Excel in particular.
- Knowledge of the Jewish community and preferred familiarity with Jewish holidays, traditions and texts.
- Preferred knowledge of basic principles of marketing.
- Periodic ability to work evenings and/or Sundays for special events or classes.
COMPENSATION
The position is temporary, part-time (15 hours per week), hourly nonexempt. This position has a competitive hiring range $24 per hour, commensurate with experience.
TO APPLY
Qualified individuals may apply by sending a cover letter and resume to Human Resources at [email protected].
STATEMENT OF EEO AND INCLUSION
The Jewish Federation of Pittsburgh is an equal opportunity employer and will not discriminate against any applicant on the basis of race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, marital status, or any genetic information.
Inclusion of people of all abilities is a core value of Jewish Pittsburgh. For accommodations for disabilities in the application or interviewing process, please contact us at [email protected].