Development Associate & CRM Administrator (ShulCloud)

 | West Palm Beach, FL

Our Temple is seeking a highly organized, detail-oriented Development Associate & CRM Administrator to support the synagogue’s fundraising, donor engagement, and data management efforts.

This role is primarily focused on development operations and CRM management (ShulCloud), with secondary responsibility for front desk and administrative support.

This is an ideal position for someone who enjoys working with data, supporting fundraising initiatives, and improving systems and processes, while also serving as a welcoming presence to congregants and visitors.

Position Overview

The Development Associate & CRM Administrator plays a key role in supporting the Temple's fundraising efforts, donor tracking, and database management.

Approximately:

• 60–70% Development & CRM (ShulCloud)

• 30–40% Reception & Administrative Support

Key Responsibilities

Development & Fundraising Support (Primary Focus)

• Manage and maintain donor records in ShulCloud CRM

• Process and track donations, pledges, and payments

• Generate donor acknowledgment letters and reports

• Support the Director of Development with:

• Campaign tracking

• Donor outreach coordination

• Prospect and donor research

• Assist in preparation of fundraising materials and proposals

• Maintain accurate records for Annual Campaign and leadership giving

• Track and report on fundraising progress and metrics

CRM Administration (ShulCloud)

• Serve as primary administrator for ShulCloud database

• Maintain accurate member and donor profiles

• Run reports for development, finance, and leadership

• Support event registrations and data tracking

• Help improve data integrity and system usage across departments

Reception & Administrative Support (Secondary Role)

• Serve as the front desk point of contact for congregants and visitors

• Answer phones and respond to general inquiries

• Manage incoming mail and basic office operations

• Assist with administrative tasks and general office support, particularly for the clergy of the Temple

Qualifications

• 2–4+ years experience in:

• Development/fundraising support, or

• CRM/database management, or

• Administrative roles with strong data responsibility

• Experience with CRM systems (ShulCloud strongly preferred)

• Strong attention to detail and data accuracy

• Excellent organizational and time management skills

• Strong written and verbal communication skills

• Ability to manage multiple priorities in a fast-paced environment

• Professional, welcoming demeanor

Preferred Qualifications

• Experience in nonprofit or synagogue environment

• Familiarity with donor databases and fundraising processes

• Experience supporting campaigns or development teams

Salary Range

$50,000 – $65,000, depending on experience

Why This Role Matters

This position is critical to ensuring that the Temple can:

• Effectively manage and grow its fundraising efforts

• Maintain strong relationships with donors and members

• Operate with accurate, reliable data across the organization

Work Environment

The Temple is a vibrant and welcoming synagogue community dedicated to worship, education, and connection. This role offers the opportunity to contribute meaningfully to the organization’s sustainability and growth.

To Apply

Please submit your resume and a brief cover letter outlining your relevant experience.