Program & Communications Assistant (Part-Time, ~20 hrs/week)

Program & Communications Assistant (Part-Time, ~20 hrs/week)

Location: Remote (U.S. based)

NA’AMAT USA

For over 100 years, NA’AMAT USA has connected American women to a shared mission of advancing the lives of women, children, and families in Israel. Through education, advocacy, community engagement, and philanthropy, we strengthen a century-old movement of Zionist feminism in action.

We are expanding our national team and seeking a detail-oriented, tech-savvy Program & Communications Assistant to support our national programs, communications, and donor stewardship. This is a part-time position ideal for someone who enjoys behind-the-scenes work that keeps an organization running smoothly.

You will be the person who makes the trains run on time — managing Zoom links, formatting newsletters, producing gift acknowledgments, and helping keep our team organized across communications and programs.

This is a part-time role (~20 hours/week) designed for a candidate who brings professional maturity and strong relational instincts, even if coming from a varied background.

Key Responsibilities

Gift Acknowledgments

• Generate donor acknowledgment letters using pre-approved templates.
• Print, mail, or email acknowledgments and tribute notifications.
• Maintain tracking spreadsheets and verify accuracy of donor information.

Program Support

• Create Zoom links, manage registration lists, and prepare reminders.
• Support national virtual programs with technical and logistical help.
• Track attendance and provide basic metrics.
• Assist chapters with simple tech needs.

Communications Support

• Use Canva templates to create simple graphics.
• Format newsletters and program announcements.
• Schedule posts approved by the Communications & Programs Manager.
• Assist with list cleanup and monthly reporting.

General Operations

• Respond to online inquiries and route them appropriately.
• Maintain organized shared drives and chapter resource folders.
• Support mailings, materials, and other operational tasks.

WHO YOU ARE:

• Warm, grounded, and relational
• Thrives in ambiguity and growth
• Clear communicator
• Patient, steady, mission-minded
• Loves being the connecting person
• Energized by supporting others

WHAT YOU'LL BRING:

• Excellent writing and email tone
• Warm, confident phone skills
• CRM competency
• Ability to juggle multiple requests with clarity
• Comfort working remotely
• Detail-oriented follow-through
• Ability to listen deeply and translate interactions into CRM notes

PREFERRED QUALIFICATIONS:

• Bachelor's degree
• 3+ years in donor/member/customer care roles
• Experience in Jewish/Israel/women-centered orgs
• Experience supporting chapters
• Remote work experience
• Alignment with mission
• High relational professionalism