Administrative, Communications & Program Coordinator
Congregation Beth Israel
Scottsdale, Arizona
Full-Time | In-Person
About Congregation Beth Israel
Congregation Beth Israel (CBI) is a vibrant and welcoming Reform synagogue in Scottsdale, Arizona, serving individuals and families across all ages and stages of life. With a strong focus on worship, learning, community, and meaningful connection, CBI offers a full calendar of programs, events, and opportunities for engagement.
Position Summary
The Administrative, Communications & Program Coordinator is a key community-facing role at Congregation Beth Israel (CBI), supporting daily operations, communications, and the life of the congregation. This position serves as a welcoming first point of contact and partners with clergy, staff, and volunteers to deliver thoughtful and engaging offerings throughout congregational life.
In addition, the role is responsible for proactive outreach, thoughtful follow-up, and ongoing engagement with participants and volunteers, providing the support needed to keep congregational activities organized, responsive, and running smoothly while fostering strong, lasting connections within the CBI community.
Key Responsibilities
Administrative Support
- Provide administrative support to Senior Rabbi and Executive Director.
- Assist with calendar coordination and scheduling.
Front Desk & Member Experience
- Serve as the primary point of contact for members, visitors, and prospective members.
- Manage volunteer team for reception.
- Provide a warm, helpful, and professional welcome by phone, email, and in person.
- Assist with member inquiries, lifecycle requests, and general information.
- Support new members onboarding and follow-up.
Communications & Marketing
- In partnership with staff, prepare and distribute weekly e-newsletters and event communications.
- Update website, social media, and digital signage.
- Coordinate program promotions with clergy and staff.
- Maintain consistent branding and messaging.
Congregational Engagement & Outreach
- Conduct proactive outreach to program participants, volunteers, and prospective members.
- Follow up after programs and events to encourage continued involvement.
- Support volunteer coordination and appreciation.
- Help connect congregants with programs and opportunities.
- Maintain accurate records in the congregation’s CRM (ShulCloud).
Program & Event Coordination
- Coordinate logistics for congregational programs, classes, and events.
- Manage program calendar and ensure robust annual plan for programming.
- Manage registrations, attendance lists, and follow-up communications.
- Prepare materials and ensure rooms are set up appropriately.
- Work with staff and volunteers to ensure smooth execution.
Qualifications
- 4–6 years of administrative, communications, or customer-facing experience.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and deadlines.
- Comfortable with technology, including email platforms and databases, social media, and website tools.
- Experience with ShulCloud or similar CRM systems is a plus.
- Experience in a synagogue, nonprofit, or community organization preferred.