Administrative & New Member Engagement Coordinator

Full-Time Administrative & New Member Engagement Coordinator

Congregation Agudas Achim (CAA), Austin, TX

Position Overview

Congregation Agudas Achim (CAA) is a Conservative Jewish synagogue located in Northwest Austin that is seeking a dynamic professional to serve as our Administrative & New Member Engagement Coordinator. This individual will be a welcoming face and voice of the synagogue, supporting daily operations while engaging with prospective and new members. The role combines administration, new membership engagement, and coordination of High Holy Day logistics. The ideal candidate thrives in a fast-paced environment, exercises strong judgment and discretion, and delivers exceptional customer service. This position reports directly to the Executive Director.

Core Competencies

• High degree of confidentiality, professionalism and reliability
• Strong attention to detail and ability to execute tasks
• Excellent interpersonal and clear, concise communication skills
• Willingness to learn and grow in our environment
• Possess a “can-do,” problem-solving attitude
• Collaborative team player with a service-oriented mindset
• Ability to remain calm and organized during high-volume periods

Key Responsibilities

Front Office & Administrative Operations

• Greet members, guests and visitors to CAA
• Answer phones and emails professionally, routing inquiries appropriately
• Implement CAA and campus procedures when welcoming vendors, members and visitors
• Maintain electronic and physical files with accuracy and confidentiality
• Perform data entry, tracking and reporting using Microsoft Office, Google Suite, ShulCloud
• Assist with donation processing and acknowledgments
• Oversee office supply inventory and ordering
• Support general synagogue operations and special projects as assigned

Administrative Support to Executive Director

• Manage calendars and provide administrative support for the Executive Director
• Prepare weekly staff meeting agendas
• Assist with documentation/recordkeeping and generate reports as needed

New Member Onboarding and Engagement

• Serve as the primary point of contact for prospective and new members
• Manage membership inquiries and maintain accurate database records
• Process new member applications
• Engage new members to foster connection and integration into synagogue life in coordination with VP, Membership

High Holy Day Coordination

• Provide timely information and assistance to member and community inquiries
• Manage ticket sales, reciprocity requests, and distribution of related materials
• Maintain spreadsheets to track requests, fulfillment, distribution methods
• Coordinate and organize HHD member ticket mailings
• Assist with seating and parking coordination, including
  reserved assignments, map updates, signage preparation and placement
• Coordinate HHD volunteer needs as needed
• Coordinate HHD book swap logistics
• Support additional HHD planning and execution of tasks as needed

Qualifications

• College degree preferred
• 1–2 years of nonprofit or business office experience preferred
• Proficiency in Microsoft Office and Google Workspace
• Experience with CRM systems (ShulCloud preferred)
• Comfort with Zoom and general office technology
• Knowledge of Judaism preferred

Job Details:

• Full-time; office hours are 9am to 5pm Monday through Thursday and 9am to 3pm on Friday.
• Position is on-site and a successful candidate will have reliable transportation to our north central Austin location.
• Weekend and evenings may be required to support synagogue functions and during holidays/major events