Receptionist

Position Summary

Social Service Agency seeking a warm, welcoming receptionist for our Brooklyn office.  Candidate should be friendly, proactive and have excellent communication skills.  Tech savvy a plus.

Duties and Responsibilities 

• Welcomes visitors to the office, assures their comfort and directs them to the proper staff or service.
• Maintains client confidentiality in conformance with agency confidentiality policy and State laws and regulations.
• Greets visitors to the office in a friendly and professional manner. Seeks to assist visitors and provide information to visitors.
• Attends to telephone calls promptly and efficiently and records messages accurately, forwards calls and /or records and forwards messages accurately
• Maintains security by monitoring security cameras and following procedures
• Maintains a safe and clean reception area
• Notifies and coordinates with the appropriate individuals when visitors, vendors, or clients arrive on-site
• Assists with related clerical duties such as photocopying, collating, and filing.
• Prepares correspondence, memos, letters, and other documents, as requested.
• Uses computer, fax, or courier service to transmit information or documents when requested.
• Receives, sorts and distributes mail within the office; accepts and routes packages that are received; prepares outgoing mail for delivery
• Administrative and data entry tasks are accomplished carefully and thoroughly
• Assists with Division specific projects as outlined by relevant directors
• Assist in special projects as requested.
• Maintains and updates the SBH Careers website with current job postings and descriptions.
• Drafts and formats clear, accurate, and engaging job descriptions for new roles across the organization.

Skills and Education Required

• Strong communication skills
• Customer service oriented
• Can work individually and as part of a team
• Attention to detail
• Motivated, takes initiative and is proactive 
• Reliable
• Strong writing and proofreading skills
• Ability to use content management systems or web posting tools
• High School Diploma required
• Must possess the ability to interact with the public in a professional manner
• Must have the ability to read, write and speak English effectively.
• Familiarity with Microsoft Office Suite (Word, Outlook, Excel) required
• Experience using online platforms or website tools (such as WordPress, Squarespace, or similar CMS) preferred
• Ability to write and edit professional, inclusive job descriptions in a clear and concise style

Full-Time, 35 hours/week | On-Site – Brooklyn, NY
Comprehensive Benefits Package: Medical, Dental & Vision Insurance, 403(b) Retirement Plan & More
Generous Paid Time Off: Vacation, Sick Days & Paid Holidays

Send resume to: [email protected]