Registrar

Shalom Institute | Malibu, CA, United States

Posted Date 10/08/2021
Description

JOB PURPOSE: To assist the Administrative Director in managing the full scope of camper and family enrollments for all programs and provide administrative support for all Shalom Institute programs, especially for Camp JCA Shalom (a JCC overnight camp) and Camp Gesher (West Coast overnight camp for children from Russian-Speaking Jewish (RSJ) families).

VALUES AND SHARED EXPECTATIONS:
Act as a representative of the organization and demonstrate its goals in a positive and professional manner to all. Demonstrate professionalism and accountability. Take initiative to analyze and solve problems, treat others with courtesy and respect, respond to customer needs, and maintain a high degree of ethics, integrity and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

CAMP JCA SHALOM, CAMP GESHER, & SHALOM INSTITUTE YEAR ROUND PROGRAMS
- Process enrollments for overnight camp, day camp, year-round camps, family camps, and other year-round programs.
- Receive all incoming camper forms for all camp programs and perform data entry with attention to detail, communicating with parents as needed
- Collect and process payments for year-round and summer programs
- Communicate with families and program participants via phone and email
- Assist in running staff background checks (including sex offender checks), collect and process all staff paperwork, following up as needed
- Provide administrative support for year-round programs and retreats
- Prepare and print necessary reports, documents, materials for overnight camp, day camp and year-round programs
- Maintain camper records and files with a high level of organization and attention to detail
- Serve as first point of contact for inquiries about camp and year-round programs

OFFICE ADMINISTRATION
- Answer phones and maintain high level of customer service and appropriate phone etiquette
- Answer questions about Camp JCA Shalom and year round programs, direct calls to the appropriate staff person as needed
- Create daily credit card and check deposit logs for bookkeeper
- Organize and office clean up, as necessary

ADDITIONAL FUNCTIONS:
- Assist at all Shalom Institute Special Events
- Other duties may be assigned to meet organizational needs

QUALIFICATIONS AND REQUIREMENTS:
- Demonstrate professionalism and accountability
- Flexible, able to meet changing work needs and demands
- Able to work collaboratively
- Must have a high level of interpersonal skills to handle sensitive and confidential situations as well as customer requests and complaint

EDUCATION, TRAINING AND EXPERIENCE
- Minimum of two years of college or equivalent education
- At least one year experience in an administrative capacity

KNOWLEDGE/SKILLS
- Working knowledge of PC computers – database, word processing and excel
- Ability to handle multiple tasks efficiently and accurately
- Detail oriented and well organized
- Must be able to communicate clearly and compassionately with the public
- Maintain confidentiality
- Ability to work independently and make appropriate decisions in routine situations

REPORTS TO: Administrative Director & Chief Operating Officer
LOCATION: Remote; Malibu; on site at overnight camp location

Duration
Full Time
Categories
Administrative Support
Organization Type
Camps & Camping
Benefits
dental | medical | paid vacation | sick leave
Job Location
US

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