Volunteer Coordinator

Volunteer Coordinator – Kindness Initiative

About Kindness Initiative

Kindness Initiative (KI) is a 501(c)3 nonprofit organization dedicated to serving individuals and families in the San Diego Jewish community navigating the challenges of poverty. We offer a unique concierge service model, providing comprehensive case management and vital community resources.

Position’s Primary Objectives

• Build a Robust Volunteer Base: Recruit, train, and support a reliable team of volunteers to ensure all KI programs and events are fully staffed and successful.
• Run the Volunteer Program: Take charge of the day-to-day operations and paperwork that keep our volunteer system organized and professional.
• Grow the Community: Be a champion for KI by visiting external organizations to recruit volunteers and educate the community on our mission and Jewish values.
• Ensure Volunteer Success: Provide the training, resources, and appreciation necessary for volunteers to feel confident and valued in their roles.

Key Responsibilities

1. Volunteer Training & Appreciation

• Education & Support: Develop and lead volunteer training sessions so every team member feels prepared and confident. Provide ongoing advisement and feedback.
• Culture of Appreciation: Organize the annual Volunteer Appreciation Event and find creative ways to ensure our volunteers feel seen and valued year-round.
• Milestone Projects: Oversee meaningful community initiatives, including Bar/Bat Mitzvah projects, school donation drives and more.

2. Recruitment & Community Outreach

• Network Growth: Proactively visit local Jewish schools, synagogues, and partner organizations to recruit a diverse volunteer base and spread awareness of KI’s impact.
• Full Lifecycle Management: Lead the entire volunteer journey; from initial application, vetting, and onboarding to active placement and post-event follow-up.
• Relationship Building: Develop partnerships with other community organizations to access additional resources and support for KI programs.

3. Volunteer Staffing & Administration

• Ensure Coverage: Coordinate scheduling with Department Leads to ensure all daily activities and special events have the necessary volunteer support; personally cover shifts when essential.
• Data & Logistics: Maintain meticulous records in our CRM and volunteer apps. Handle reference checks, attendance tracking, and semi-annual evaluations.
• Digital Engagement: Manage monthly volunteer communications updates and use social media to promote recruitment and celebrate our volunteers' community impact.
• Back-End Support: Handle the "behind-the-scenes" logistics, including shopping for, picking up, and delivering materials for programs and events.

Requirements

• Professional Experience: 3+ years in a coordinator or nonprofit leadership role; Bachelor’s degree or equivalent experience.
• Technical Proficiency: Skilled in Microsoft Office, CRM software, volunteer coordination apps, and social media platforms.
• Judgment & Discretion: Ability to handle sensitive matters non-judgmentally, maintain strict confidentiality, and exercise strong problem-solving skills.
• Organization: Exceptional time management and organizational skills for prioritizing tasks and maintaining meticulous records.
• Compassionate, patient, and culturally sensitive. Knowledge of Jewish culture and customs is strongly preferred.
• Must have a valid driver’s license and reliable vehicle; ability to lift up to 25 lbs for event supplies.

Structure

• 40 hours/week (M-F) with approx. 10% evening/weekend flexibility for special events.
• Pay: $28–$30 per hour + Health Insurance & PTO.
• Location: In-person (Office and outdoor event spaces in San Diego County).

Equal Opportunity

The Kindness Initiative is committed to equal employment opportunity for all, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability

To Apply

Please submit a resume and a detailed cover letter explaining your interest and qualifications to: [email protected].