Mission-driven foundation serving the Tri-state area is seeking a highly organized, entrepreneurial, and driven Head of Operations & Marketing to help lead and scale its growing organization.  This is an ideal role for someone who is eager for ownership, thrives in fast-paced environments, and loves balancing strategy with execution. Qualified candidates enjoy wearing many hats, building systems, and being part of a meaningful endeavor. Duties include drafting donor and recipient communications, updating website and social media sites, managing clinic partnerships, coordinating board materials, or solving operational challenges.  

This is an opportunity to play a meaningful leadership role at a growing medically-aligned organization making a direct impact on people’s lives. The right candidate will have the chance to shape systems, build partnerships, expand programs, and help scale Foundation’s mission in a significant way.

Responsibilities

The Head of Operations & Marketing will oversee the day-to-day operations of the Foundation while also leading marketing, communications and clinic partnerships. They will serve as a key right hand to the founders in helping the organization run smoothly and continue expanding its impact.

Operational Leadership

• Manage day-to-day organizational operations and workflows
• Drive strategic planning and continuous improvement of internal systems and processes to support organizational growth and high performance to include but not limited to:
• Website
• Newsletter
• Social Media campaigns
• Build scalable systems, improve efficiencies, and help strengthen organizational infrastructure
• Oversee special projects, operational priorities, and new program launches
• Ensure strong follow-through across multiple moving priorities and deadlines

Marketing & Communications

• Oversee social media content, email marketing, and communications calendar
• Draft newsletters, campaign messaging, and partner communications
• Help grow awareness, engagement, and donor/community outreach
• Coordinate marketing assets and collaborate with designers or freelancers as needed
• Maintain consistent brand voice and storytelling across platforms

Clinic Partnerships & Program Operations

• Manage and strengthen existing clinic partnerships
• Identify and cultivate new clinic relationships and strategic partnerships
• Serve as a primary point of contact for partner clinics and collaborators
• Oversee applicant pipeline and grant process coordination
• Help ensure a smooth and supportive experience for applicants and partners

Technology & Systems Management

• Oversee organizational technology infrastructure and operational systems
• Manage and maintain platforms including website, social media sites, Mailchimp, DonorPerfect, and other data management tools
• Help improve CRM management, data tracking, reporting, and communication workflows
• Coordinate with external IT or technology vendors as needed

Financial & Administrative Oversight

• Support budgeting, financial tracking, audits, payroll coordination, and organizational administration
• Help ensure compliance with nonprofit and IRS regulations
• Assist leadership with operational reporting and organizational planning
• Maintain strong internal organization and administrative processes

Qualifications:

• Minimum of 5+ years of professional experience, preferably in the nonprofit, startup, healthcare, or similar fast-paced environment
• Experience in operations, program management, marketing, partnerships, or communications
• Familiarity with digital marketing, website management, CRM systems, and email platforms
• Excellent writing and communication skills
• Strong organizational and project management abilities
• Comfortable working independently and taking ownership
• Comfortable managing many projects simultaneously
• Resourceful, proactive, and solution-oriented
• Strong communicator and relationship builder
• Excited by “whatever needs to get done” environments
• Able to move between strategic thinking and hands-on execution
• Passionate about mission-driven work

• Experience supporting executives or boards a plus
• Event planning or fundraising experience a plus

Benefits:

• Salary of $110-$120+ (depending on experience, background and accomplishments) 
• Bonus eligible
• Opportunity for ownership of a growing and mission-driven organization that impacts people’s lives
• Ability to work remotely with some day trips in the tri-state area
• Interface with medical professionals and high-net-worth individuals to further the goals of the foundation