Chief Program Officer

YM & YWHA of Washington Heights & Inwood | New York, NY, United States

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Posted Date 5/18/2023


Established in 1917, the YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish Community Center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational, and social service programs to enhance the quality of life of the people we serve. From topnotch early childhood education and youth development programs to innovative older adult services, there’s always something for everyone at the Y!

From working with the Director of Early Childhood Education on strategies to increase family engagement, to meeting with local school principals to create partnerships for our elementary-afterschool; from creating our first adult workforce center at a newly leased site, to strategic discussions with the finance department on budget allocations; to planning the next collaboration of our day camp, to developing new and exciting social action initiatives for teens and young adults; from visiting our external (city-funded) afterschool programs to working with our Managing Director of Jewish Life on the integration of Jewish content and values across all programs; the Y’s Chief Youth / Programs Officer is an essential Y team member who can make a difference and impact lives.
Reporting to the Y’s COO and as a key member of the executive leadership team, the successful candidate will oversee 5 Managing Directors and lead a growing department of over 40 FT staff and 250 PT/seasonal staff. The CPO will oversee programs, staff, fiscal management, outreach, marketing, licensing, and compliance, primarily in the following areas: 
  • Early Childhood Education including Parenting Center for expecting families and families with infants and toddlers along with DOE and fee for service nursery school for 2-5 year olds.
  •  Internal Youth Programs including fee-for-service after school, inclusion and special needs, literacy and enrichment;
  •  City-funded after school programs for Middle School and High School students in public schools;
  •  A Summer Jewish Day Camp shared by 3 JCCs (650+ campers)
  •  Center for Workforce Development for adults including the Summer Youth Employment Program for teens.
  • Norman E. Alexander Center for Jewish Life including teen programs such as the Jewish-Latinx Youth Council
  • Fitness Center, Sports, and Wellness
Key to the successful candidate’s success will be their ability to understand the diverse populations we serve and ensure there are programmatic and experiential offerings for all, implementing strong operational practices, and ensuring programs are high-quality and financially sustainable. The successful candidate will have experience managing multiple and often simultaneous projects; building teams with staff and volunteers; working with marketing, HR and finance staff, and have exposure to the Board of Directors.

Strategic Leadership 
  • Develop and oversee the Y’s strategic vision, short and long-term goals, and outputs.
  • Based on community needs, identify areas where programs can expand their presence.
  • Run regular team meetings and check-ins with direct reports; provide ongoing support to staff.
  • Develop and strengthen partnerships with organizations (CBO’s, schools, elected officials and places of worship).
  • Represent the Y in external forums; participate in and promote Y programs
  • Along with Marketing staff, develop and implement various program marketing strategies.
  • Lead and support fundraising efforts to enhance the quality of programs and services.
  • Model commitment to the values and goals of the Y and champion and articulate the Y’s culture.
Program Planning, Implementation, Evaluation, and Continuous Development
  • Work with the directors of the Y’s core programs (Parenting Center, Nursery School, Camps, Youth and Recreation, External Youth Programs, Workforce Development, Senior Center, and Social Services) to instill a common set of values based on Jewish tradition, and develop meaningful, high-quality, and engaging content.
  • Responsible for planning, running, supervising, evaluating, and enhancing programs and experiences, ensuring alignment with organizational priorities and community needs.
  • Develop signature programs and initiatives to raise the profile of the Y.
Compliance and Administration
  • Ensure timely compliance and responsiveness to funders, including private donors, UJA, governmental oversight agencies and foundations.
  • Complete all system-wide reporting and paperwork requirements in a timely and accurate manner.
 Professional Development
  • Responsible for the Professional Development of program staff members, including ongoing coaching, mentoring, performance feedback, and training opportunities.
  • Work with Human Resources to attract, recruit, develop, retain, and perform evaluations of high quality staff. 
  • Expose the Y staff to learning opportunities starting from the onboarding process.

  • Directly supervise 5-6 Managing Directors
  • Responsible for a team of 40 FT staff and 250 PT/seasonal staff.
  • Full- time position requiring occasional work on Sundays as well as ensuring presence during weekday evenings 
  • Able to travel to different sites in New York City (mainly in Upper Manhattan).
  • Master's degree required, preferably in a field related to Non Profit Management, Education, Social Work, Public Administration, and related fields.
  • At least ten (10) years of management experience overseeing diverse portfolios of experience, preferably including both Jewish educational based and government funded programs.
  • Strong ability to prioritize and manage time efficiently
  • Excellent verbal and written communication skills; able to effectively communicate in a variety of settings. 
  • Proficient in the use of Google Suite, Microsoft Office, CRM systems and social media.

  • Compensation range of $125,000 - $175,000 based on experience, skillset, and education. 
  • Generous Paid Time Off (PTO) and competitive benefits package: Health Insurance; Retirement Plan; Optional 403b Plan; Life Insurance; Flexible Spending Account; Commuter Benefit Plan; Y Fitness Center Membership.

  • Documentation of U.S. citizenship or eligibility to work in the U.S.
  • Must pass background checks by the Y, Department of Health (DOH), and Department of Education (DOE).
  • Must be COVID-19 fully vaccinated.

Please send your resume and cover letter in your response to apply for this position.
Visit to know more about the great things that Y is doing for the community. 

This job description is not designed to cover a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. 
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. 
Salary125,000.00 - 175,000.00 Annual
Full Time
Camp Director | Chief Operating Officer | Community Planning | Director | Jewish Studies Director | Programming
Organization Type
Community Centers
Retirement Plans | Dental | FSA | Kosher Food Option Available | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Mass Transit | Vision
Job Location
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