Member Services Assistant

Temple Chai | Phoenix, AZ, United States

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Posted Date 3/13/2024

Temple Chai, a thriving and growing Reform Jewish congregation of more than 500 member families in Phoenix, AZ is seeking a full-time Member Services Assistant.  We wish to hire someone to work collaboratively with temple clergy, staff, congregants, and volunteers.

We are looking for a passionate, reliable, detail-oriented, and self-motivated individual who enjoys interacting and helping people.

The primary responsibilities are:

  • Provide account support for members including setting up accounts, processing payments, generating statements, answering questions, etc.
  • Handle all Capital Campaign mailings and enter data into master spreadsheets.
  • Send out monthly donation acknowledgements.
  • Coordinate weekly challah and linen orders, coordinate all catering re: social hall rentals i.e., Kiddush lunches, B-Mitzvah parties etc.
  • Prepare daily signage boards.
  • Provide administrative and financial support for the Controller, including collection and entry of credit card receipts, assistance with weekly check runs, new vendor set up, researching payment inquiries.
  • Assist with phones and front desk duties as needed.
  • Prepare gift bags for each B-Mitzvah student.
  • Coordinate Shabbat greeters.
  • Assist with administrative tasks related to annual gala.
  • Other duties as assigned.

Education and Experience:

  • High school diploma or equivalent
  • Ability to work collaboratively.
  • Strong communication skills and positive customer service mentality
  • Excellent organizational and ability to multitask with strong attention to detail.
  • Proven ability to work collaboratively and collegially with colleagues.
  • Experience with a member database software a plus
  • Knowledge of MS Office, Google Suite
  • Strong organizational and time management skills
  • Experience handling/protecting sensitive and private data.
  • Ability to uphold and maintain confidentiality.
  • Must receive/maintain DPS fingerprint clearance.

Technical Skills:

  • Synagogue management system (e.g., ShulCloud) a bonus
  • Microsoft Office Suite (Word, Excel, Teams, etc.)
  • Knowledge of Accounts Payable, Account Receivable, or general accounting principals

Applications will be reviewed on a rolling basis and should be submitted to Temple Chai’s Executive Director, Wendy Cohen:  [email protected]


Salary38,000.00 - 40,000.00 Annual
Full Time
Accounting & Finance | Administrative Support | Annual Campaign | Bnai Mitzvah | Bookkeeper | Membership
Organization Type
Retirement Plans | Dental | Leave Early for Shabbat | Medical Insurance | Paid Holidays | Paid Vacation | Sick Days
Job Location
Views 179

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