Membership Assistant

Congregation Rodeph Sholom | New York, NY, United States

Posted Date 6/28/2022
Description

Position:        Membership Assistant

Supervisor:   Director of Membership Services         

Schedule:      Full-Time                    

 

ABOUT US 

Congregation Rodeph Sholom (CRS) is a large dynamic Reform synagogue at the heart of Manhattan’s Upper West Side and has a strong 180-year history. We are a community for all who enter our doors and our members represent the vibrant diversity of New York’s Jewish landscape. Multi-generational families, millennials, interfaith families, lifelong New Yorkers, those new to the city, folks pursuing conversion and those exploring Judaism for the first time have all found a home at CRS. 

 

ABOUT YOU

CRS seeks a candidate to handle a diverse range of responsibilities to support the membership functions of the Synagogue, oversee membership database, and provide support to Membership Director in cultivation and retention of members by providing extraordinary customer service. The ideal candidate will have a unique opportunity to learn how a large synagogue operates, while becoming a valuable part of the congregational community. 

 

WORK SCHEDULE

Our team works on a hybrid schedule. Working hours are generally 9:00 AM to 5:00 PM (4:00 PM on Fridays); additional hours may be required evenings and weekends. 

 

RESPONSIBILITIES

  • Maintain congregant database (iMIS) to ensure that all information is kept up-to-date and accurate. This includes new member applications, resignations, updating address and contact information, billing, and much more.
  • Together with the Membership Director, coordinate general ticketing and in person day-of event production for High Holy Day Services.
  • Assist in the planning and execution of membership events, both virtual and in person, including Shabbat dinners, congregational receptions, and open houses.
  • Responsible for management of membership dues payments from receipt to database entry.
  • Complete onboarding of new members including building tours, phone conversations, email correspondence, and processing applications.
  • Perform other related duties as assigned or required; duties and responsibilities may be added or changed as the discretion of the Directors.
  • Provide administrative support by answering the main phone inquiry line.

CORE COMPETENCIES

  • Strong desire to build a career as a Jewish professional; knowledge about Judaism or comfortable learning about Jewish rituals and practices.
  • Comfort and natural ease in a Customer Service role, both on the phone and in person.
  • Proficiency in Microsoft Office programs; adept at learning new technology.
  • Strong research skills
  • Naturally inclined to problem solve.
  • Excellent written communication skills.
  • Willingness to change course quickly depending on the needs and priorities of the department.
  • Team player: openness to helping all departments with any administrative job duties as needed.
  • Ability to work occasional hours outside of regular business hours, including participation in events or programs that happen on Shabbat.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree.
  • 1-3 years of related office experience preferred.
  • Experience with Microsoft Word, Excel, Outlook.

SALARY & BENEFITS 

  • Salary range: $38,000-48,000; commensurate with experience.
  • Generous paid time off (e.g., vacation, holidays, sick and personal days and parental leave.
  • Comprehensive medical, dental, and vision insurance.
  • 403(b) retirement plan with up to a 7% matching contribution.
  • Flexible Spending Accounts for commuter, dependent care, and medical expenses.
  • Short-term and long-term disability coverage, and life insurance.
  • AFLAC plans.
  • Gym membership subsidy.
  • Professional development.

 

VACCINATION POLICY 

  • All staff must be fully vaccinated, including booster shot. Proof of vaccination required at start of employment.

 

APPLICATION REQUIREMENTS 

  • Cover Letter: Please include a cover letter with your resume that demonstrates your relevant skills and experience, plus interest in this position.
  • Writing sample: Please include 1-2 pieces that best represent your professional writing skills. These can be articles, press releases, blog posts, college-level reports or papers, etc.

 

Equal Employment Opportunity Policy:

Congregation Rodeph Sholom does not unlawfully discriminate in employment opportunities or practices on the basis of one’s actual or perceived race; color; religion; sex/gender (including gender identity); creed; sexual orientation; marital status; pregnancy; ethnicity; national origin; ancestry; age; disability; alienage/citizenship status;  arrest or conviction record (consistent with the provisions of New York State’s Corrections Law); partnership status; familial status; military service; status as a victim of domestic violence, stalking or sex offenses; veteran status; genetic pre-disposition or carrier status; or any other characteristic protected by applicable law.  Employment decisions at CRS are made in a non-discriminatory manner and are based on qualifications, abilities, and merit.  As may be permitted by law, certain Rodeph Sholom positions will be filled by persons of the Jewish faith as a bona fide occupational qualification. CRS also prohibits, and will not tolerate, any form of retaliation or reprisal against any employee who reasonably and in good faith complains of discrimination or harassment or provides information in connection with any such complaint.

Duration
Full Time
Benefits
Retirement Plans | Dental | Medical Insurance | Vision
Job Location
US

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