Coordinator of Volunteer Services

The Ark, an iconic human services agency serving Jewish Chicagoland seeks a creative and organized Coordinator of Volunteer Services. This individual must display an energetic and positive demeanor. The candidate will join a dynamic team that collaborates with staff and volunteers to support the programs, staff, and clients at The Ark. The Volunteer Coordinator reports directly to the Director of Community Programs and Engagement.

Volunteer Engagement   

• Implement volunteer recruitment, onboarding, and retention strategies.
• Respond to requests by individuals and groups interested in volunteering. 
• Develop and communicate volunteer schedules and assignments.
• Create ongoing volunteer recognition activities.
• Provide supportive supervision of individual volunteers.

Programs, Events and Community Partnerships 

• Lead group volunteer programs on and off-site at community locations.
• Arrange and follow-up communication after programs and events.
• Schedule and promote volunteer opportunities and events.
• Represent The Ark at community events and festivals.
• Co-facilitate food collection efforts to support pantry donations.
• Help to plan and coordinate 3-4 annual large-scale volunteer programs.
• Ensure that volunteer experiences and interactions with The Ark are meaningful and memorable.

Staff Collaboration/Internal Process 

• Plan/coordinate opportunities for professional volunteers to support programs and services of The Ark.
• Manage volunteer pantry delivery driver program.
• Enter and maintain volunteer data, create, and submit reports.
• Collaborate with marketing team to create promotional materials for various programs.
• Engage and collaborate with the Volunteer Committee.

General 

• Respond to emails and phone calls in timely manner.
• Work collaboratively across departments to help support the Food Pantry program.
• Provide support during transition to renovated location in West Rogers Park in late fall 2023.

REQUIREMENTS

• Strong aptitude for organization, detail, and prioritization with ability to meet deadlines.
• Willingness to collaborate, ask questions, and state expectations.
• Highly effective written and verbal communication.
• Able to adapt to change calmly and efficiently.
• Can apply respect and discretion when interacting with clients, volunteers, and staff.
• Proficiency in Office 365 programs.
• Ability to lift up to 25 lbs.
• Availability to work occasional evenings and Sundays.
• Valid driver’s license with access to a car for occasional local travel not accessible by public transportation.

DESIRED QUALIFICATIONS

• Bachelor’s Degree in Social Work, Nonprofit Management, Psychology, Human Resources, or related field.
• 2+ years in volunteering or relevant experience.
• General understanding of the Jewish Community, major Jewish holidays, and culture.
• Experience using Software, CRM (Salesforce) preferred.

BENEFITS 

• Salary commensurate with experience.
• Paid Vacations, Federal and Jewish Holidays.
• Comprehensive Health, Dental and Vision Benefits Package.
• Retirement Plan.
• Professional Training as Required for this Role.

To apply, email your resume and cover letter to: [email protected] with Manager of Volunteer Services in the subject.