Chief Operating Officer

Chief Operating Officer 

Fulltime, In-person

Who We Are:  Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center (“The HC”) is guided by its mission to engage, educate, and empower by remembering the Holocaust. Each year the Center welcomes thousands of visitors to learn the lessons of history’s darkest period. Exhibits and artifacts on display include survivor testimonies, documents, paintings, and films, a WWII-era boxcar, and a sapling from the tree located outside Anne Frank’s hiding place window that is described in her diary. Embedded in the community, the Center’s trained staff offers school and adult groups customized tours, training, and programs. Guests are empowered to apply the lessons learned to create a compassionate society where people take responsible action.

Summary of Responsibilities: The Chief Operating Officer (COO) will oversee the day-to-day operational management of the Center, ensuring that resources are effectively allocated to support the strategic goals of the organization. Reporting directly to the CEO, the COO will manage the Center’s internal teams, including finance, administration, education, curation, and data, to ensure organizational alignment and efficiency. The COO will play a critical role in translating vision into actionable plans, ensuring that all departments work cohesively to drive the mission forward.

Responsibilities:

• Collaborate with the CEO to drive the strategic planning process and ensure seamless execution of operational objectives across all departments.
• Oversee daily operations, ensuring efficient systems and processes that support the organization's mission and long-term sustainability.
• Develop and implement performance metrics to evaluate the effectiveness of programs and operations, making adjustments as necessary to meet goals.
• Lead and manage department heads across finance, education, human resources, development, curation, and data, fostering a culture of collaboration and accountability.
• Ensure sound fiscal management, overseeing the budgeting process, financial forecasting, and long-term financial planning.
• Work with the CEO and leadership team to assess organizational needs and prioritize resources to support new and ongoing initiatives.
• Identify opportunities for operational improvement, fostering an environment of continuous learning and growth.
• Serve as a key advisor to the CEO, providing insight and recommendations on operational strategies, organizational development, and risk management.
• Build and maintain strong relationships with internal and external stakeholders, ensuring that communication and coordination across the organization are effective.
• Ensure compliance with legal, regulatory, and ethical standards, managing risk, and safeguarding the organization’s reputation.
• Manage special projects and initiatives, ensuring that they are executed on time, within budget, and aligned with the mission and goals of the Center.

Requirements:  

• Proven track record in nonprofit operations or administration, with a minimum of 7-10 years of senior management experience.
• Strong leadership skills with a history of managing multiple departments or teams, driving operational success, and fostering a collaborative environment.
• Ability to translate strategic vision into operational plans, ensuring that resources are effectively utilized and goals are achieved.
• Financial acumen, including experience with budgeting, forecasting, and financial analysis in a nonprofit context.
• Demonstrated ability to manage complex projects and deliver results in a fast-paced environment.
• Excellent interpersonal and communication skills, with the ability to build relationships across a diverse array of stakeholders.
• Experience managing change and leading initiatives that result in organizational improvement and increased impact.
• A mission-driven professional who is committed to upholding the values and objectives of The Zekelman Holocaust Center.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

Please submit cover letter with salary requirement. 

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