Data Analyst

For over 50 years, The Ark has been the only organization to provide free, comprehensive human services to Chicagoland’s large and diverse Jewish community. Empowering  individuals on their path to self-reliance and a stronger future is the daily goal of our professional and empathetic  team. Financial, employment, health and emotional challenges can affect anyone. The Ark partners with our Jewish community members to help with all situations.

As we continue to grow, the  Ark strongly recognizes the importance of remaining at the leading edge of social impact data management and analytics. If  you want to align yourself with an iconic organization and are eager to assist with data requests, develop reports, conduct predictive analysis and much more, you could be the right fit  for our new Data Analyst position. Reporting to the Data and Evaluation Manager, the Ark welcomes the right candidate to help lead our data driven culture and use of appropriate suit of data management software. Interested? Please read on:

GENERAL RESPONSIBILITIES and GOALS

• Implement internal customer service to all staff, delivering continual staff support and training as needed
• Conduct daily database maintenance system-wide to continually recognize and adjust standard practices, accounting for necessary data entry changes
• Reporting, Collaboration and Analysis including, but not limited to identifying/preparing dashboards, trends and activity/impact report for consistent updates
• Development and implementation of various explanation manuals, schedules, protocols
• Ensure staff has current systems access manual with ability to apply appropriately
• Inventory schedule/explanation of standard reports available to staff
• Protocols and training in place for staff to generate reports and access data
• Administer surveys to industry standards, analyze data and make available to stakeholders
• Accessible for all questions/concerns regarding data

REQUIREMENTS AND SKILLS

• Advanced Excel skills (Vlookup, array formulas, pivot tables, etc.)
• Minimum of 2 years working experience with CRM on back end (Salesforce knowledge preferred)
• Effective communicator able to work with diverse team members having varying degrees of technology comfort
• Proficient in being able to triage and prioritize projects independently in fast paced environment
• Engage in ongoing educational/collaborative activities for CQI; share knowledge /information with relevant team members
• Exceptional aptitude for detail, organization and prioritization, and meeting high pressured deadlines with accuracy

REQUIRED DOCUMENTS

Cover letter, resume

SALARY

$60,000 annually