Member Experience Director

United Jewish Federation of Tidewater/Simon Family | Virginia Beach, VA, United States

Posted Date 11/23/2022

Position Title:                    Member Experience Director

Reports To:                       Executive Vice President/CEO

Classification:                    Full Time, Exempt


Position Summary

The United Jewish Federation of Tidewater located in Virginia Beach, Virginia seeks a Member Experience Director that will lead a customer-focused team to deliver premier service and ensure a seamless experience for community members at the Reba & Sam Sandler Family Campus of the Tidewater Jewish Community.  The Director is directly responsible for Simon Family JCC membership recruitment and retention, working collaboratively with the UJFT/JCC senior management team and all departments of the organization including, but not limited to, wellness, athletics, arts + ideas, Jewish innovation, and all programming for children, teens, families, and adults.  The director coordinates information flow to promote membership and customer service and is responsible for implementing and evaluating membership strategies that best meet the mission of the UJFT/Simon Family JCC.


Minimum Education/Experience

BA/BS degree from an accredited college or university; with 3-5 years of management/supervisory experience and proven sales, marketing & customer service background required.


View the complete job description at


Submit cover letter, resume, and salary requirements to [email protected]


Review of applications and resumes will begin immediately and continue until the position is filled.




Full Time
Community Outreach | Director | Director of Community Engagement
Organization Type
Community Centers
Retirement Plans | Dental | FSA | Kosher Food Option Available | Leave Early for Shabbat | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Sick Days | Vision
Job Location

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