Membership & Program Manager

Membership & Program Manager

Adas Israel, an 1800-household synagogue in the nation's capital and a magnate for contemporary Jewish life,  is seeking a warm, highly organized, and mission-driven team player to serve as our Membership & Program Manager.

This is a people-centered position at the heart of synagogue life—supporting membership, engagement, data and donor tracking, fundraising administration, and program logistics. The ideal candidate combines sharp attention to detail with a love for building community. You’ll work closely with lay leaders, clergy, and senior staff to ensure members and guests feel welcomed, connected, and well-supported.

Key Responsibilities
Membership & Engagement

• Serve as a front-line point of contact for new, prospective, and existing members.
• Track and support member journeys, ensuring every individual feels seen and valued.
• Manage new member intake and onboarding, including applications, welcome communication, and personal outreach.
• Help coordinate synagogue-wide membership campaigns, Hesed (care-taking) programs, and engagement initiatives.
• Maintain and clean member data in the synagogue database (ShulCloud).
• Plan proactively for how to reach and engage members who may not yet feel connected, including 1:1 outreach and small-group engagement.
• Support membership-related communications, including renewal notices, dues reminders, and financial collections, in partnership with the finance and communications teams.

Fundraising & Development Support

• Provide administrative support for fundraising campaigns and donor engagement events.
• Assist with donor record-keeping, pledge tracking, and thank-you communications.
• Run reports and lists for development efforts and membership analysis.

Programming & Events

• Support assigned synagogue programs with behind-the-scenes logistics—calendar bookings, room setups, catering orders, name tags, RSVPs, signage, and supplies.
• Serve as on-site support for major synagogue events (some evenings/weekends required).
• Coordinate volunteer involvement and work closely with colleagues across departments to ensure smooth operations.

Qualifications

• Friendly, outgoing personality and a sincere love of community
• Strong organizational skills and ability to manage multiple projects at once
• Comfort with databases (ideally ShulCloud or Salesforce-style platforms), spreadsheets, and forms
• High attention to detail and follow-through
• Ability to troubleshoot on the fly and work both independently and collaboratively
• 2–4 years of relevant work experience (synagogue, nonprofit, customer service, or events a plus)

Familiarity with Jewish life and synagogue culture preferred.

Qualified candidates are encouraged to submit their resume and cover letter directly to [email protected]