Caring Director

Temple Rodef Shalom | Falls Church, VA, United States

Posted Date 1/14/2022

Job Title: Caring Director
Employee Status: Exempt
Reports to: Senior Rabbi

Temple Rodef Shalom is a Reform Jewish congregation located in the Northern Virginia suburbs just outside Washington, DC. Since our founding in 1962, we have grown into the largest Jewish congregation in Virginia, serving over 1,700 households. In non-COVID times, we are bustling with activity: we serve over 200 families in our Early Childhood Center, nearly 900 students in our Religious School program and hundreds of people each week who walk through our doors to pray, sing, learn, connect and mark life cycle moments.

The Caring Director assists our clergy team in coordinating and providing support to the most vulnerable in our community and helps members navigate challenging life moments such as illness, mental health challenges, financial hardship, complex crises or death. They will provide the congregation with resources on a wide range of issues by creating and executing educational programs and groups and fostering strong relationships with community-based social service organizations.

Essential Responsibilities
• Coordinate with and assist the on-call clergy member in providing case management for those receiving support from TRS, making phone calls, or attending in-person meetings as needed.
• Provide critical case management support by sharing information in the pastoral care database (Bluebook) as needed, tracking progress of those members who are entered.
• Serve as a resource and advocate, connecting members to community resources such as therapists, caregivers, rehabilitation centers, assisted/independent living or skilled nursing, hospice care facilities, government agencies or loan providers.
• Create and manage support groups, leading them directly or hiring qualified professionals.
• Develop a robust and dependable group of volunteers to be activated when needed.
• Work with lay leaders on the Caring Committee to develop and implement strategies and programs that support members in tangible ways (phone calls, care packages, meal deliveries, ride programs, home/hospital visits, educational opportunities); manage the committee budget.
• Assess and triage members’ emergency financial situations, maintaining diligent records of any financial support offered, in partnership with the Executive Director.
• Help members navigate end-of-life processes: pre-need planning, liaising with local cemeteries and funeral homes, planning onsite Mourners’ meals or meal deliveries.
• Represent TRS at various gatherings as part of our effort to build a greater Caring Community.
• Coordinate holiday visits at local senior facilities where TRS members reside.

Other duties may be assigned.

Core Competencies and Required Skills and Abilities
We are seeking an empathetic and experienced professional who can provide a high level of pastoral care and support. and who is able to build deep and meaningful relationships. The following qualities are essential for success:
• High emotional intelligence, able to connect with diverse personalities and anticipate the needs of others
• Able to express compassion and support while maintaining healthy boundaries
• Required to exercise discretion and good judgment
• Self-motivated, proactive, comfortable working independently and taking initiative
• Proven success on a fast-paced, high-impact team
• Excellent written and oral communication skills, comfortable with public speaking
• Ability to triage and prioritize multiple, simultaneous crises
• Able to work occasional evenings, weekends, and Jewish holidays
• An understanding of and familiarity with synagogue life, Jewish holidays and customs is a plus

This job operates in a professional office environment. This role routinely uses standard office equipment (computers, phones, photocopiers/scanners) and software (Microsoft Office - Word, Excel, Powerpoint, Sharepoint, Zoom and Filemaker Database.

Education and Experience
• BA required, MA level degree in social work, pastoral counseling or other counseling preferred
• Licensure at the LCSW level or equivalent preferred
• A minimum of 3 years of counseling and/or case management experience
• Demonstrated experience conducting in-home assessments, providing information and referral to eldercare resources, and working with diverse populations

Physical Requirements
The employee must be able to remain in a stationary position at a desk for 2-3 hours at a time, and occasionally move throughout the office or give frontal presentations. Reliable and independent transportation is required to make facility and home visits in the Northern VA area.

Temple Rodef Shalom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The Temple does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Salary70000.00 - 80000.00 Annual
Full Time
Director | Human Services | Social Worker
Organization Type
401(k) or 403(b) plans | dental | FSA | leave early for Shabbat | Life Insurance | medical | Paid Holidays | paid vacation | parental leave | sick leave | vision
Job Location

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