Chief Operating Officer

For over 75 years, the Osher Marin JCC has been Marin County's hub for connection, culture, and community - rooted in Jewish values, serving the wider community.

We offer early childhood programs, fitness and wellness classes, summer camps, cultural events, and adult education. Our two Marin facilities serve everyone from toddlers taking their first swim lessons to seniors gathering for board games, from families celebrating Shabbat to neighbors of all faiths gathering for concerts and conversations.

Our mission: to nurture Jewish culture, enrich lives, and foster community within and beyond our doors.

Position Summary

The Chief Operating Officer (COO) is a thought and strategy partner to the Chief Executive Officer, playing a pivotal role in contributing to and translating the agency's vision into day-to-day execution, ensuring that operations align with long-term goals. The COO is expected to lead department heads, foster collaboration, and ensure that communication flows effectively across the organization. The position requires a strategic and dynamic leader with keen interpersonal skills, excellent advanced supervisory experience, strong background in process optimization, operational management, program development and oversight, efficiency improvements, and experience in integrating technology solutions to enhance operational performance and service delivery. As a member of the executive team, the COO works closely with board leaders.

Primary responsibilities

• Collaborate with CEO in setting strategic direction and maintaining an organizational culture committed to high performance, efficiency, optimism, and growth.
• Serve as a thought partner with the CEO in decision making, goal setting, and evaluation of organizational progress.
• Oversee daily operations across all JCC programs and facilities, ensuring quality programming, regulatory compliance, and alignment with JCC values.
• Lead and develop department heads across membership, fitness, early childhood education, camp, performing arts, marketing, facilities, and café, fostering a culture of excellence and community impact.
• Partner to develop and manage an annual operating budget of $13M while driving revenue growth year over year.
• Evaluate program performance and profitability through defined goals, recommending and tracking improvements, and identifying new revenue and cost saving opportunities.
• Support Board committees and task forces, ensuring effective communication and collaboration between staff and Board leadership.
• Manage campus partner relationships and oversee facility security operations.
• Partner with HR in managing union contract, employee relations, and staff performance matters as necessary.
• Ensure effective cross-functional collaboration and communication, aligning teams across departments and resolving operational conflicts.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum of 5-10 years of experience in oversight of multiple program areas and operational management in positions of increasing responsibility, preferably with a JCC or similar organization.
• Proven experience in advanced supervision of management level employees and building successful high-functioning teams.
• Experience and proficiency with fiscal management of annual budgets more than $5M.
• Demonstrate leadership skills in effective management strategies and organization, creativity and flexibility, and communication skills.
• Ability to work in the JCC environment that honors pluralism, multiculturalism and support for Israel as the Jewish homeland. Knowledge of Jewish history, values, and culture preferred.
• Experience managing campus relations and union contract preferred.
• Proven ability to resolve conflicts effectively and in timely professional manner.
• Experience in data-driven decision making and driving areas to reach set goals.
• Demonstrated effective written, verbal and interpersonal communication skills
• Customer-service orientation with specific strength in diplomacy and discretion.
• Demonstrated proficiency with computer software including MS Office Suite and Outlook.
• Demonstrated ability to work effectively, both independently and as part of a team.

Position and Compensation

• Full-time onsite exempt (executive level) position
• Salary range $175,000 - $200,000 annually, based on experience
• Allowance toward health, dental, vision insurance; life and disability insurance; Flexible Spending Accounts (FSA)
• 22 vacation days, 13 sick days plus approximately 15 national and Jewish holidays per year
• JCC family membership; discounts on JCC programs and events, and more.

To Apply

Please submit a cover letter and resume to [email protected] by November 7, 2025.