Development and Program Support Associate

Jewish Learning Venture (JLV) is seeking a detail-oriented and mission-driven professional to serve as our Development and Program Support Associate. This position plays a vital role in managing our CRM system, integrating it with our website, and supporting both development and programmatic initiatives. The ideal candidate will be comfortable working with data, technology platforms, and collaborating across teams to ensure smooth operations and  meaningful donor and participant experiences.

Key Responsibilities

• Manage JLV’s digital CRM database (Neon), including maintaining data integrity, performing regular updates, evaluating infrastructure, and coordinating system access and training.
• Partner with the Development Director to create and manage donor forms for contributions and pledges.
• Process and record all donations and pledges in the CRM system.
• Draft and distribute timely donor acknowledgments, tax receipts, and stewardship communications.
• Work with the Development Director and Director of Finance to reconcile giving records and generate donation reports.
• Provide administrative support for development and finance efforts, including mailings, grant submissions, and board presentations.
• Collaborate with the Marketing Manager to support email campaigns via Mailchimp — segmenting subscribers, customizing templates, and scheduling mailings.
• Import and maintain contact lists using permission-based signups; create and update donor and event registration forms integrated with email campaigns.
• In coordination with the program staff, design and implement event registration forms that are integrated with, and accessible via, the website.
• Collect, verify, and submit required program evaluation data for internal and grant reporting.
• Serve as the primary contact for the CRM vendor — coordinating technical support and ensuring systems are running smoothly and effectively.
• Support agency communications and help maintain the organizational calendar.
• Maintain confidentiality and uphold data privacy and ethical standards in all aspects of your work.
• Take on additional operational and administrative responsibilities as needed.
• Provide occasional in-person program support 

What You Bring to the Role

• Initiative and a proactive mindset.
• Experience working with databases or CRM systems (Neon preferred).
• Strong verbal and written communication skills.
• Analytical thinking and a comfort level with analyzing data.
• Excellent time management skills, with the ability to meet deadlines.
• Ability to work independently and as part of a team, managing multiple priorities effectively.
• Proficiency with standard office equipment and software tools.
• Familiarity with the philanthropic and Jewish communities of Greater Philadelphia is a plus.

What You Can Expect

• A dedicated team committed to JLV’s mission and values.
• A supportive, collaborative work environment that encourages creativity and innovation.
• Competitive salary commensurate with experience ($52,500–$60,000).
• A comprehensive benefits package.

Reports to Development Officer

This is a Full-Time, Hybrid position, two days a week in person in the Jenkintown, PA office 

Jewish Learning Venture believes in the essentiality of a diverse workforce. Research shows that individuals who hold underrepresented identities tend to only apply to jobs for which they believe they meet all of the qualifications. Job descriptions are aspirational, and no one meets every bullet listed. Candidates of all backgrounds are, therefore, encouraged to apply.

To apply, email your cv and cover letter to [email protected]