Manager, Teen Engagement

JCC Chicago | Northbrook, IL, United States

Posted Date 7/26/2022
Description

The Manager, Teen Engagement is an exciting addition to JCC Chicago’s Community Engagement department in a time of exponential growth. The Manager will design, develop, and implement engaging and impactful new teen initiatives for JCC Chicago, focusing on on-site programming, collaborating with community organizations, Camp Chi, Apachi, and other JCC departments to increase opportunities and connections for Jewish teens. This is a great opportunity for someone to be creative, think outside the box, and take risks.

 

Key areas of responsibility:

Vision & Strategy

  • Assist Senior Manager, Teen Engagement in implementing a strategic plan that allows the agency to expand its reach to teens beyond current initiatives to achieve growth and outcome objectives.


Programming

  • Design, develop, and implement new teen initiatives for the JCC, focusing on The Revere, JCC Chicago’s new spot for 7th-12th graders.
    • Create a welcoming environment for teens at The Revere and throughout the Bernard Weinger JCC.
    • Expand program offerings via drop-in hours, holidays, mental health and inclusion initiatives, volunteering, tutoring, ropes course, day off school programs, and more.
    • Expand current amenities including a snack bar, technology needs (chargers, printer access, etc.), and more.
    • Foster and maintain relationships with community partners, schools, synagogues, and more to bring the teen community into the JCC and help meet programming space needs of partner organizations.
    • Research equipment and design a makerspace in The Revere for teen community usage:
      • Manage the culture of the makerspace as a hub of collaboration and creativity
      • Efficiently manage scheduling, budget, equipment, and supplies
      • Build relationships with schools, synagogues, youth programs, and others to bring them into the makerspace.
      • Work with existing JCC programs to enhance curriculum and add in makerspace components.
  • Become certified leading indoor/outdoor ropes course, as well as hiring, training, and supervising additional staff to lead ropes course.
  • Lead effort to engage middle schoolers in JCC teen programming by building relationships with middle schools, synagogues, and other organizations that engage 6-8th graders.
  • Work with team to develop year-round Maccabi programming to engage teens through sports.
  • Work with partner organizations in planning community teen programing (i.e., Chicago Loves Israel, teen community holiday celebrations, etc…).
  • Lead process in collecting and maintaining participant records for on-site programming.
  • Order, manage, and maintain supplies for on-site programming, specific to The Revere.
  • Engage teens during the summer through Maccabi, City LIFE, and/or Apachi. (Exact summer responsibilities to be determined based on agency and team needs as well as the new hire’s experience and interests.)

 

Partnerships

  • Work closely with Bernard Weinger Customer Engagement and facilities team to support teen programming on-site.
  • Work with the JCC development team to support grant reporting. Provide data, administer surveys, and write reports as needed.
  • Work with JCC marketing department on materials for and promotion of teen initiatives.

 

Customer Relationship Management 

  • Actively pursue an understanding of all JCC programs to steward families through Agency offerings.
  • Build relationships with teens to further engage them and their families in JCC programming.
  • Maintain consistent personal contact with families; answer questions, provide proactive communication and ensure customers know avenues available to them to provide feedback.  
  • Work with staff to ensure understanding of site requirements and agency policies. 

 

Key Essential Job Duties/Physical Duties:

  • Ability to lift/move objects up to 40 lbs.
  • Ability to run up to 100 yards (in the case of an emergency).
  • Move from sitting (chair and floor) to standing position easily and quickly.
  • Stand for long periods of time and be able to run and actively engage physically with all ages.
  • Clearly and effectively communicate in a manner that all ages understand.
  • Know the difference between appropriate and inappropriate behaviors. Prevent, circumvent, and deal with problem behaviors appropriately and effectively.
  • Supervise teens, keeping them in sight and sound at all times.
  • Maintain a sense of calm and perspective with physical and mental alertness during stressful times.
  • Consistently demonstrate and reinforce the values of caring, respect, honesty, and responsibility.

 

Days/Hours/%Travel:  

Because we work directly with teens, our hours often reflect their schedules. This position requires the ability to work 2-3 evenings/week and 1-2 Sundays/month during the school year (late August-late May). Outside of scheduled programming, this position has lots of flexibility in schedule and location (Northbrook/WFH).  Domestic and/or international travel could be possible based on programming needs.

 

Job Category:

Management

 

Salary:

$48,000-52,000/annual

 

Requirements: 

  • Bachelor’s Degree in Education, Recreation, Jewish Studies, Non-profit management, or related field required.
  • 2+ years’ experience developing and facilitating engaging, cutting-edge programs for teens.
  • Demonstrated knowledge of Jewish history, culture, and practice. 
  • Demonstrated organizational, time management and priority setting skills.
  • Demonstrated success fostering and maintaining internal and external partnerships.
  • Some budget development and reporting helpful.
  • Strong customer service background.
  • Ability to become certified in JCC on-site ropes course (provided by JCC).
  • A passion for working as part of a broader team of professionals dedicated to Jewish teen engagement and outreach.
  • Must be able to communicate with a varied audience including teens, parents, school staff, and other JCC colleagues.
  • Strong written and oral communication skills.
  • Intermediate proficiency with Microsoft Word, Excel and Outlook required with the ability to learn other software packages as needed.
  • Must be able to problem solve quickly and effectively. 
  • Ability to work independently yet have the ability and enthusiasm for fostering a strong team environment.
Salary48000.00 - 52000.00 Annual
Duration
Full Time
Categories
Engagement | Programming | Youth Groups Advisor
Organization Type
Community Centers
Benefits
Retirement Plans | Dental | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Vision
Job Location
US

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