Executive Director, Travel and Tours

Jewish National Fund | Jerusalem or Hod Hasharon, Israel

Posted Date 10/19/2021

Position overview:

Jewish National Fund-USA seeks to recruit an Executive Director who will both develop the strategic plan for travel including the possibility of creating an in-house Jewish National Fund USATravel Agency as well and manage the missions teams both in Israel and the US. We are looking for an experienced entrepreneurial professional who has been involved in setting up a travel agency and specifically, experience in travel and tours to Israel. It is highly preferable that candidates work out of JNF-USA's offices in Jerusalem or at our AMHSI campus in Hod HaSharon. This position will report into the Chief of Staff.

The Travel and Tours department at Jewish National Fund USA offers a myriad of trips and specialized missions to Israel. Visitors of all ages and backgrounds are able to experience Israel and see firsthand how Jewish National Fund is transforming the country with many groundbreaking innovations. Jewish National Fund missions and tours provide luxury touring, volunteering opportunities, expert guides and unique itineraries. Most importantly, participants are able to immerse themselves in the land and people of Israel and build long lasting connections.

Position Responsibilities:

Supervise US and Israel travel team
Coordinate Travel services for JNF Travel & Tours, the JNF-USA Israel Office, AMHSI land and air travel, and the Galilee Culinary Institute
Develop a growth strategy for an in-house Travel Agency
Obtain IATA accreditation for the Jewish National Fund Travel Agency
Conduct research to identify customer needs
Manage, grow, and develop new and existing relationships with both customers and vendors
Create VIP travel experience
Arrange business meetings with prospective clients
Train and develop both senior and entry level staff into valuable team members, including developing training sessions
Promote Jewish National Fund USA's products/services addressing or predicting clients' objectives
Working with Marketing department and Products department to develop materials
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Provide trustworthy feedback and after-sales support
Utilize Jewish National Fund USA Salesforce database to manage current and prospective relationships.

Qualifications and Skills:

Proven working experience as a business development manager, sales executive, or a relevant role
Working knowledge of domestic and international travel trends
Experience setting up and managing a travel agency
Experience in customer support
Proficiency in MS Office and CRM software (e.g. Salesforce)
Market knowledge of Israel Travel
Communication and negotiation skills
Ability to build rapport
Time management and planning skills
Excellent knowledge of computer reservations systems, GDS systems and e-travelling
Fluency in English; multilingualism is a plus
Ability to interact, communicate and negotiate effectively
Strong problem-solving skills
Detail oriented and highly organized
Strong ability to time management and prioritize tasks

At Jewish National Fund, we have:

An incredible mission backed by hundreds of thousands of partners, our donors, who support the land and people of Israel and Jewish people everywhere
An enthralling 120-year history as one of the world's oldest environmentally focused philanthropic organizations
An inclusive, supportive, and collaborative work culture where we play as a team, support each other and nurture creative minds
A bold One Billion Dollar Road Map for the Next Decade that's creating infrastructure, environmental, and economic opportunities to attract 500,000 people to Israel's Negev Desert and 300,000 people to the Galilee
An active and engaged lay leadership that supports and guides our professional team and our organization's direction
Days off for Jewish holidays (in addition to the secular US holiday calendar) along with "3pm Fridays"
Opportunities to visit Israel
Top-notch Healthcare plus Dental and Vision, employer-paid Life Insurance, and Short and Long-term Disability
403(b) and Generous Employer Contributions.

About Jewish National Fund-USA:

Unparalleled in the Jewish philanthropic world, Jewish National Fund-USA's strategic vision has been and always will be, to ensure a strong, secure, and prosperous future for the land and people of Israel. Everything we do -- every project, initiative, and campaign we take on – is integral to our vision of building and connecting to our land. We plant trees, build houses and parks, source water solutions, buy fire trucks, and improve the lives of people with special needs. We boost tourism, support Aliyah, promote Zionist education and engagement, build medical centers and trauma centers, fund agricultural and culinary research, and run an American semester abroad high school in Israel. We do all these things because each project, each program, each partnership, is consistent with our strategic vision – population growth in the north and south, connecting the next generation to Israel, infrastructure development, ecology, forestation, heritage preservation, and more -- all for the land and people of Israel.

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