Director of Operations
The Well is Metro Detroit’s trendsetting and inclusive community building, education, and spirituality outreach initiative for young adults and families with young children. We seek a dynamic, organized, entrepreneurial, passionate self-starter to play an integral role in our organization and its growth as its next Director of Operations.
Who you are
We are looking for someone who seeks purpose in their work, strives for best practices, and is excited to help continue to build and be a part of a values-based work culture grounded in empathy, ambition, fun, and authenticity. You have integrity, opinions, are an excellent listener, synthesizer of information, and an excellent communicator both verbally and in writing. You should be someone who is systems and process oriented, and keeps the big picture in mind without missing the small details. You’re a fast learner and jack of all trades who loves having variety in every day, and can pivot to wear many different hats at once. This job is for you if you get excited about a color-coded spreadsheet and checking items off your to-do list, while building meaningful relationships and seeing your work have a direct impact on your community.
What you’ll be doing
Program Design/Program Management
- Manage the program calendar in collaboration with the Executive Director, and stay on top of timelines in order to keep multiple programs progressing efficiently
- Delegate program planning responsibilities to other team members and facilitate check-ins and approvals as needed
- Serve as the Production Lead on large-scale programs and select mid-sized programs, executing tasks such as venue rentals and vendor hiring
- Update Little Green Light (CRM) with program attendance and relevant data
- Create and steward relationships in the community through individual one-on-ones (“coffee dates” as we like to say), with an eye toward fostering future engagement opportunities
- Collaborate with Executive Director to determining right-fit volunteer opportunities for community members and ensure follow-up by appropriate team members
- Maintain and continue creation of Shared Interest Group (SIG) network (curated micro-communities meeting monthly).
- Track engagement activities and notes in Little Green Light (CRM)
- Manage the execution of the fundraising strategy and fundraising calendar
- Support the Executive Director in soliciting major gifts by providing data-informed background knowledge and ensuring appropriate follow-up actions are taken post-solicitation
- Identify prospective donors through community engagement
- Research and identify potential grant funding opportunities, in conjunction with Executive Director
- Manage grant application and reporting deadlines. Compile relevant data and serve as the primary writer for applications and reports, with assistance from other team members
- Manage tracking of gifts in Little Green Light, manage acknowledgements of gifts and sending appropriate year-end tax letters
Operations & Administration
- Design new and refine existing processes for efficient operations; manage daily execution of operations
- Proactively identify areas where things could be improved and work with team members to adapt and evolve processes
- Create Communications calendar, consulting with Executive Director on thematic messaging; delegate copywriting to Associate and approve copy before posting
- Manage full-spectrum operations for special projects
- Manage invoices and contracts for programming while conferring with Executive Director.
- Identify and implement additional tools that will assist team in functioning at a high level
- Keep CRM updated with additional relevant information (change of addresses, for example)
- Other duties as assigned
What you’ll get:
- Competitive compensation with requisite experience ($48,000 - $58,000) and generous benefits
- Flexible working hours and locations (being mindful of the nights and weekends for programs)
- All the coffee you can drink during coffee dates!
- Mentorship and professional development opportunities
- Opportunity to evolve one of the most innovative Jewish projects in the world!
- Funds available for relocation for those moving from out of state.
This position reports to Rabbi Jeff Stombaugh, Executive Director of The Well.
- 5+ years of nonprofit or equivalent experience
- Experience developing or refining processes and systems
- Ability to work independently and collaboratively within and across organizations
- Experience with and openness to relating to people of all backgrounds, knowledge and observance levels
- Proficiency with social media platforms including Facebook and Instagram, and some web development experience (Squarespace preferred)
- Proficiency in Google Suite, with a strong foundation in Excel/Google Sheets
- Willingness to pitch in and take action, a “can do” attitude - job may include anything from set up/take down of tables and chairs, to greeting people, to schlepping supplies to events.
- Proven track record of ability to organize chaos, set and follow timelines and utilize project management tools
Equal Employment Opportunity
The Well is dedicated to building a culturally diverse and pluralistic staff. The Well provides equal opportunity to all people regardless of race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity and expression, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations. This policy applies to all employees and candidates for employment.
About The Well and Detroit
The Well is a project of the Lori Talsky Zekelman Fund housed at Temple Israel, the largest Reform congregation in the country. Our mission is to create and foster an accessible, inclusive, relationship-driven community for young adults and families with young children that uses Jewish wisdom and ritual to help community members flourish as human beings. Our vision is that people who encounter The Well will so love being part of Jewish community that they actively and wholeheartedly help cultivate community for and with others.
Detroit is home to the most exciting young Jewish adult resurgence in the country! With an affordable cost of living, Midwest kindness, quality professional sports, arts and culture, a rebirth of the city center (not to mention an incredible local food scene) and a Jewish community known for its generosity, we’re convinced there’s no better place to be to have an outsized impact and to call home!
If you’re excited about this opportunity, please submit a cover letter and resume on meetyouatthewell.org/jobs