Operations Manager

Temple Beth Israel | Skokie, IL, United States

Posted Date 8/17/2022
Description

About Us

Temple Beth Israel (TBI) is a vibrant Jewish community grounded in the practices of the Reform movement. We are a diverse, intergenerational community committed to enriching the lives of our members through engagement with Jewish heritage and celebrating Jewish life. Our educational, worship and social justice programs and events have engaged members of all backgrounds since our founding in 1918.

Position Overview

We have an exciting opportunity for a highly organized self-starter with impeccable verbal and written communication skills to join our professional staff in the role of Operations Manager. This is a multifaceted role that includes oversight of the administrative, operations, maintenance, and member services staff, as well as event coordination and member relations.

The Operations Manager will report directly to the Rabbi of the congregation and also provide support to TBI’s professional staff. The role also supports the Religious and Hebrew school, which is led by the Director of Congregational Learning. As a lay-led congregation with a committee structure, a critical aspect of this role is the coordination of activities planned by leadership and volunteers, providing support where needed and proactively identifying needs. The role requires limited in-person attendance outside of normal business hours (flex time provided) for some functions and programs.

The successful candidate will be professional, courteous, attentive and detail-oriented with effective communication skills necessary to bring people together to achieve goals. Proficiency with office systems, processes and equipment is crucial to the role. 

Key Responsibilities:

Office Management

  • Model and foster a positive work environment
  • Manage administrative staff and their activities, which include: correspondence with members, prospective members and member recruitment; office and building supplies; bulk mailings and other administrative functions
  • Identify opportunities for office process and procedural efficiencies and implementation of same
  • Proactively communicate with Rabbi regarding office matters and staff; use effective judgment regarding topics that require communication to the President of the congregation
  • Coordinate activities with lay leadership and volunteers
  • Other special projects and research as needed

Building Operations

  • Manage maintenance staff, including scheduling and assignment of duties
  • Coordinate building maintenance with lay leadership and volunteers
  • Maintain effective relationships and liaise with outside vendors to support building maintenance including:  vetting vendors, assembling bids, validating vendor work and processing payments in consultation with Facilities Committee.
  • Other special projects and research as needed

Events Coordination

  • Communicate and plan with lay leadership, Rabbi and appropriate committees and volunteers in the preparation of congregational events
  • Manage event logistics to ensure smooth operations including preparation and coordination of event setup, security, staffing and execution in collaboration with requisite committees (note: limited attendance at some events outside of business hours with flex time provided)
  • Oversee recordkeeping of events, attendance and the administration of the congregation’s web-based member information system platform (ShulCloud)

Member Relations

  • Oversee and support the responsibilities and activities of member services.
  • Support lay leadership and volunteers with proactive, consistent communication, both electronic and print 
  • Maintain congregational calendars

Required:

  • 3+ years administrative and/or office support services (congregational or non-profit experience a plus)
  • 1+ year experience supervising staff
  • Excellent written and oral communication skills
  • Self-starter with impeccable organization skills
  • Intermediate proficiency with QuickBooks, Microsoft Office, Google Docs, CRM management, Zoom and social media platforms with aptitude to learn new systems and technical equipment as needed
  • Firm understanding of need to maintain confidentiality
  • Flexible schedule when needed

TBI offers competitive non-profit salaries and benefits including: medical and disability insurance, paid family leave, and a flexible schedule. This role requires in-person attendance at certain events. The role has some ability for remote work while maintaining effective oversight of office and maintenance staff and maintaining a positive high-functioning working environment.

TBI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply

To apply, please send cover letter and resume to [email protected] or use the "apply" button here.

Salary62000.00 Annual
Duration
Full Time
Categories
Administrative Support | Business Manager | Events Management | Membership | Synagogue Administrator | Synagogue Director
Organization Type
Synagogue
Benefits
Leave Early for Shabbat | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days
Job Location
US

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