Membership Director

Memphis Jewish Community Center | Memphis, TN, United States

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Posted Date 3/05/2024

Position summary

The Membership Director is responsible for all aspects of membership development, customer service, member retention, and evaluation of systems used to achieve membership and customer service goals.


  • Develop and implement strategic approaches to membership recruitment, programs and outreach to ensure they are unique and/or competitive
  • Work to maximize the engagement and retention of existing membership and to increase new membership
  • Lead key membership campaigns
  • Development and management of department budget
  • Create and implement systems for monitoring and reporting membership numbers and income as it relates to budget
  • Ensure consistent customer service
  • Recruit, train, and supervise staff to serve our membership
  • Responsible for the day-to-day operations and functioning of the Member Services Desk
  • Responsible for hiring and training Babysitting staff
  • Be responsive to member feedback
  • Responsible for making sure all department payroll is turned in according to MJCC policy
  • Other reasonable duties as assigned by MJCC Senior Management Team

Skills and Qualifications:

  • BA/BS degree from an accredited college or university
  • 3-5 years of management/supervisory experience with proven sales ability
  • Strong organizational skills
  • Strong capabilities in Microsoft Office products (most notably Microsoft word and Excel)
  • Willingness to work evenings, weekends and holidays as required
  • Work within the mission and vision of the MJCC


Send your resume to [email protected]


Full Time
Events Management | Membership
Organization Type
Community Centers
Retirement Plans | Dental | Life Insurance | Paid Holidays | Paid Vacation | Sick Days | Vision
Job Location
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