Operations Manager

Location: NYC (Hybrid)

Job Type: Full-time

Reports To: Chief Marketing Officer

About Us

The Orthodox Union (OU) is the largest Orthodox Jewish organization in the United States. Founded in 1898, the OU supports a network of synagogues, youth programs, Jewish and Religious Zionist advocacy programs, programs for the disabled, localized religious study programs, and international units. The OU maintains a kosher certification service, whose circled U symbol is found on the labels of many kosher commercial and consumer food products.

Position Overview:

We are seeking a detail-oriented and strategic Operations Manager to support the administrative functions of the Orthodox Union’s marketing department. This individual will be responsible for overseeing internal processes and procedures, managing the department’s budget, handling financial transactions, and ensuring smooth administrative operations. The ideal candidate is highly organized, proactive, and thrives in a dynamic environment.

Duties, Responsibilities and Accountabilities:

Operations & Process Management

• Develop, document, and implement operational processes to improve efficiency within the marketing department.
• Coordinate workflow across teams to streamline project execution and ensure deadlines are met.
• Identify opportunities to enhance productivity and optimize resource allocation.
• Serve as the key point of contact for operational inquiries within the department.

Financial Management 

• Oversee the marketing department’s budget, tracking expenses and ensuring alignment with departmental goals.
• Process and manage invoices, vendor payments, and reimbursements in a timely manner.
• Reconcile credit card transactions and ensure accurate financial reporting.
• Collaborate with the finance team to support audits and compliance requirements.

Administrative Support

• Maintain accurate records of contracts, agreements, and financial documentation.
• Organize and oversee department-wide meetings, taking minutes and tracking action items.
• Coordinate the execution of all contracts with the legal department.
• Assist in procurement of marketing materials, software, and services.
• Support hiring and onboarding processes for new team members.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field or comparable experience.
• 3+ years of experience in operations, finance, or administrative management, preferably in a nonprofit or marketing environment.
• Strong understanding of budget management, financial reporting, and expense tracking.
• Proficiency in financial software, spreadsheets, and project management tools.
• Excellent organizational and problem-solving skills with strong attention to detail.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to collaborate across teams.

• Paid sick days  
• Paid vacation days 
• Discounted continuing education
• Paid Jewish and most Federal holidays
• Short Fridays to accommodate for Sabbath
• Free life and disability insurance  
• 403(b) retirement plan which the OU will contribute 5% of your wage towards retirement savings after you contribute at least 2% (only eligible after 3 years of continuous service)