Development Operations Associate, New England

Friends of Israel Defense Forces | Boston, MA, United States

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Posted Date 7/09/2024

About Us 

Friends of the Israel Defense Forces (FIDF) is a humanitarian nonprofit that provides life-changing support for the courageous young men and women of the Israel Defense Forces (IDF). We transform their lives through empowering educational, financial, well-being, and cultural initiatives as they protect the State of Israel and her people. Inspired by them, we strive to champion a culture of courage worldwide, ensuring a secure and thriving Israel today and forever.

Our community of supporters and staff are passionate, courageous, and impactful. Our work is driven by core values that transcend gender, age, political leanings, nationality, and religion. Our vital mission and breadth of programs resonate with a diverse array of supporters – all are welcome!

Our workplace is vibrant and dynamic, encouraging bold creativity, ingenuity, and vision. We’re searching for new talent to contribute to our mission and team.

For more information on Friends of the Israel Defense Forces, please visit FIDF’s website


About You

Mission-driven professional with initiative, a strong desire to contribute to team goals, and interest in skills development and growth. You have solid technical proficiency, a client-focused orientation, and a collaborative approach to work. Are inspired by FIDF’s cause and motivated by its philanthropic mission.


About The Role

This full-time position will assist the FIDF New England team in raising humanitarian support for IDF soldiers through awareness, engagement, and education. The role requires strong detail-orientation, an outgoing communication style and a can-do attitude. Emphasis is on project execution, relationship building and effective use of organizational systems to help the FIDF New England chapter achieve its goals.


Essential Job Duties

Donor Stewardship 

  • Represent FIDF New England and serve as first point of contact with supporters by managing all incoming phone calls and emails to New England office
  • Perform ongoing donor outreach and cultivation including annual events, milestones and tribute cards, as well as engagement with young professionals
  • Manage the timely processing of pledges/gifts including notification/recording, check deposits, credit card transactions, and reimbursements
  • Coordinate with FIDF National Finance Department to ensure accuracy of Gift Entry that is performed at the National level
  • Manage initial gift acknowledgements and receipts through email, phone and/or mail

Office and Event Management

  • Oversee office management including supplies/inventory, P.O. Box, incoming/outgoing mail, promotional materials/storage
  • Work closely with team on event management including logistics, mailings, coordination, etc.
  • Ensure data health by tracking donor interactions, keeping accurate communication histories, and updating online filing systems and databases
  • Perform other duties as requested



  • Bachelor’s Degree preferred
  • Experience working in a sales, fundraising or comparable role
  • Ability to work independently and remotely from team members
  • Strong attention to detail and a proactive, diligent approach to execution
  • Knowledge of Microsoft Office 365 applications
  • Ability to travel locally for meetings/events
  • Occasional evenings and Sundays required



Medical, Dental, Vision, Early dismissal for Shabbat, 403b with employer matching, Life Insurance, Disability Insurance, FSA, Jewish and Federal paid holidays, sick days and vacation.





FIDF is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary60,000.00 - 80,000.00 Annual
Full Time
Chief Development Officer (CDO) | Community Outreach | Community Planning | Development Associate | Director of Development | Fundraising/Grants/Giving
Organization Type
Global Nonprofit | Foundations | Fundraising
Retirement Plans | Dental | Leave Early for Shabbat | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Vision
Job Location
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