Operations and Community Coordinator

SketchPad | Chicago, IL, United States

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Posted Date 6/20/2024

SketchPad & Background

Since its establishment in 2017, SketchPad has provided an intentional, collaborative, and innovative Jewish coworking space – the only such designated space in Chicago – to a wide variety of diverse Jewish communal organizations and professionals. Our mission is to maximize the impact of our member organizations by fostering collaboration, innovation, and resource-sharing in a supportive and joyful environment, while promoting and living our Jewish values.

More than a workspace, SketchPad also serves as a cultural and intellectual hub for the city’s Jewish nonprofit professionals, and model for a new type of Jewish community space that focuses on translating Jewish values into practical, people-focused outcomes. This begins with the impact-focused missions of SketchPad’s member organizations and extends to our curated professional development and learning opportunities, socially and environmentally conscious workspace practices, and a community culture that supports the interplay between Jewish tradition and innovative coworking. 

About the Position

SketchPad is seeking an Operations and Community Coordinator to join our shared workspace and vibrant Jewish community. This person will be responsible for day-to-day management and operations, with a passion for nurturing our spiritual, professional, Jewish innovation hub. This position will be best filled by a truly flexible individual, capable of managing our physical space; membership logistics and renewals; and communicating with members and the broader Jewish community. The ideal candidate will be adaptive, creative, eager to learn, invested in relationship building, and with an interest in frontward facing customer service.

Responsibilities include (but are not limited to):

  • Space Management and Business Operations – As the central point of contact, you will ensure that SketchPad is a functional and welcoming space for members and guests. You will:
    • Manages daily office operations and performs bulk of administrative duties: maintain and update CRM office systems, manage space and technology maintenance needs, inventory & supply management, troubleshooting, and liaison with vendors (some in coordination w/ dedicated consultants); manages all the documents, packages, and other deliveries.
    • Coordinate membership operations, including but not limited to, new member inquiries and tours, member agreement management, onboarding, and invoicing.
    • Oversee and assist with space inquiries, tours, rentals, and event scheduling.
    • Be responsive to day-to-day needs of member organizations with respect to space use.
    • Serve as a first point of contact for visitors and guests.
    • As needed, assist the Executive Director with program related logistics & implementation.
  • Member/Community Engagement: As the initial and primary point of contact, you will ensure that SketchPad is a space for members and guests to build meaningful and collaborative relationships. You will:
    • Actively communicate with members and understand their space needs, and create connective points among new and current members.
    • Organize gatherings and events for members (in coordination with select member ambassadors).

What We Are Looking For

  • Great human relations skills: warm, friendly, and community-oriented customer service ethic, but also able to be firm and direct in appropriate scenarios
  • Strong project/program management skills - highly organized and process-oriented but also adaptive, flexible, and skilled at problem-solving
  • Properly identify and adjust priorities while executing multiple tasks simultaneously.
  • Strong written and verbal communication skills
  • High proficiency in Microsoft Office and Google productivity suite
  • Experience with booking/billing platforms a plus, specifically Yardi, but not required

What We Offer

SketchPad is not just a place to work, but a vibrant, collaborative community of Jewish organizations and professionals doing inspiring work. It is both a professional and social environment.

This position is for a six-month contract period, with a fee from $4,500 - $5,500 per month, commensurate with experience. Federal holidays and Jewish holidays off, and we close early on Shabbat. 

Given the nature of the organization, all work hours are required to be in person.

Instructions To Apply

Systemic inequities in hiring have caused many women, people of color, and LGBTQ+ people to apply to jobs only if they meet 100% of the qualifications. If you believe that you could excel in this role, we encourage you to apply. SketchPad is an equal opportunity employer, and we believe that diversity within staff is an organizational strength, and recognize and value the intersecting identities that staff members bring to our organization. We are committed to providing equal employment consideration without discrimination on the basis of race, ethnicity, gender and gender identity, age, socio-economic status, national origin, sexual orientation, marital status, disability, religion, or any other protected status.

Please email resume and cover letter to [email protected]. Applications will be reviewed on a rolling basis. In addition to a standard interview with the current ED, finalist(s) may expect an additional interview with select Board members. 

COVID-19 Policy: To center the safety and well-being of its community members, SketchPad requires candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law.

Salary4,500.00 - 5,500.00 Month
Full Time | Part Time, Contract, & Seasonal
Accounting & Finance | Administrative Support | Community Outreach
Organization Type
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