Marketing and Communications Manager

Congregation Rodeph Sholom | New York, NY, United States

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Posted Date 12/13/2022

Position:        Marketing and Communications Manager 

Supervisor:   Director of Engagement and Program 

Schedule:      Full-Time 



Congregation Rodeph Sholom (CRS) is a large dynamic Reform synagogue at the heart of Manhattan’s Upper West Side and has a strong 180-year history. We are a community for all who enter our doors and our members represent the vibrant diversity of New York’s Jewish landscape. Multi-generational families, millennials, interfaith families, lifelong New Yorkers, those new to the city, folks pursuing conversion and those exploring Judaism for the first time have all found a home at CRS. This position reports to the Director of Engagement and Program and works closely with the Marketing and the Program Coordinator. 


The Marketing and Communications Manager will help design and execute the Synagogue’s marketing and communication strategies to support Rodeph Sholom’s strategic goals. This full-time position reports to the Director of Engagement and Program. The manager will supervise a full-time marketing coordinator. Together they will ensure that our Synagogue’s overall message and brand is maintained, and all communications are delivered to our targeted audiences in a timely, efficient manner. 


Our team works on a hybrid schedule. All our team members must be flexible and able to adapt to short- and long-term shifts in their job duties. Working hours are generally 9:00 AM to 5:00 PM (4:00 PM on Fridays); additional hours may be required evenings and weekends. 


  • Developing and executing effective communications for all channels (e.g., digital, video, social, web, print, graphics, and podcasts). 
  • Project management - coordinating marketing project requests, clarifying requirements, proposing timelines, establishing budgets, acting as liaison between teams, and monitoring progress. 
  • Managing all aspects of websites, including collaborating with others to create new content on a regular basis; making design decisions on placement and layout of content; working closely with IT staff and vendors to make website updates/improvements. 
  • Establishing, executing, and maintaining communications strategy, policies, and procedures; ensuring quality control to maintain consistent image and branding for all communications. 
  • Ensuring that all programs and events are publicized in a timely manner through the development and management of a comprehensive editorial calendar. 
  • Overseeing and participating in the writing, editing, and mailing of email and e-newsletters and other constituency-based communications to increase awareness of programs and events. 
  • Partnering with operations and IT departments to ensure high quality video live streaming, including managing vendor relationships (Vimeo) and quality control/troubleshooting. 
  • Tracking, analyzing, and reporting on key performance indicators (KPIs) related to reach, engagement and campaign impact, and communications and collateral. 
  • Synthesizing KPI data to learn and continuously improve processes. 
  • Communicating and coordinating projects from design to distribution between contracted vendors (i.e., graphic designer, website developers and printers) and clergy and staff. 
  • Taking photos and recording video for synagogue events/classes, including some photo/video editing. 
  • Overseeing the archiving of photos, videos, and other collateral in conjunction with volunteer archivists. 
  • Keeping informed of new communications technologies, including social media, and making recommendations to improve effectiveness of messaging through technology or other means. 
  • Other related duties as assigned by Director of Engagement and Program. 

You need to have: 

  • 3-5 years of experience in a marketing/communication related position; non-profit experience is strongly preferred. 
  • Experience supervising at least one employee (including mentoring and sharing constructive feedback). 
  • Exceptional writing, verbal, proofreading, and copyediting skills. 
  • Solid design skills with a good eye for clean, modern design and a balancing of graphics visual and copy elements. 
  • Digital photography/video skills (shooting/editing). 
  • Competency in Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook). 
  • Experience with: 
  • All social media (Facebook, Instagram, Twitter, TikTok).
  • Email: Constant Contact. 
  • Website: WordPress, HTML/CSS, Google Analytics. 
  • Adobe Suite (InDesign, Photoshop, Illustrator, Acrobat). 
  • Video/Livestreaming: Vimeo. 
  • Event registration: SimpleTix (or similar registration system). 
  • Project Management: (or similar project management system). 
  • Marketing automation and CRM tools, preferably Salesforce. 
  • Strong organizational skills and attention to detail with emphasis on accuracy and quality. 
  • Demonstrated ability to manage multiple responsibilities in a fast-paced environment. 
  • A self-starter; confident yet comfortable asking for help.  
  • Able to work effectively with a team and with lay leaders. 
  • Knowledge of the Jewish Community preferred. 


  • Generous paid time off (e.g., vacation, holidays, sick and personal days, and parental leave).  
  • Comprehensive medical, dental, and vision insurance. 
  • 403(b) retirement plan with up to a 7% matching contribution.   
  • Flexible Spending Accounts for commuter, dependent care, and medical expenses. 
  • Short-term disability, long-term disability, and life insurance. 
  • AFLAC plans.  
  • Gym membership subsidy.  
  • Professional development. 


  • All staff must be up-to-date on their vaccines, including booster shot. Proof of vaccination required at start of employment. 


  • Cover Letter: Please include a cover letter with your resume that demonstrates your relevant skills and experience, plus interest in this position. 

Equal Employment Opportunity Policy: 

Congregation Rodeph Sholom does not unlawfully discriminate in employment opportunities or practices on the basis of one’s actual or perceived race; color; religion; sex/gender (including gender identity); creed; sexual orientation; marital status; pregnancy; ethnicity; national origin; ancestry; age; disability; alienage/citizenship status;  arrest or conviction record (consistent with the provisions of New York State’s Corrections Law); partnership status; familial status; military service; status as a victim of domestic violence, stalking or sex offenses; veteran status; genetic pre-disposition or carrier status; or any other characteristic protected by applicable law.  Employment decisions at CRS are made in a non-discriminatory manner and are based on qualifications, abilities, and merit.  CRS also prohibits, and will not tolerate, any form of retaliation or reprisal against any employee who reasonably and in good faith complains of discrimination or harassment or provides information in connection with any such complaint. 



Salary65000.00 - 75000.00 Annual
Full Time
Arts/Entertainment/Media | Engagement | Marketing/Communications | Marketing/PR
Organization Type
Retirement Plans | Dental | FSA | Leave Early for Shabbat | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Vision
Job Location

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