Donor Services & Administrative Assistant

Location: Nashville, TN (Hybrid)
Reports To: CEO/CDO

Organization: Jewish Federation of Greater Nashville (JFGN)
Employment Type: Full-time, Nonexempt

Salary: $45,000

Position Summary

The organization seeks a dedicated and proactive Donor Services & Administrative Assistant to join its team. This hybrid role combines donor services responsibilities with general administrative support, ensuring smooth daily operations while advancing the Federation’s philanthropic efforts. The Donor Services & Administrative Assistant will support the Senior Leadership Team, manage donor systems, and assist in coordinating campaigns, programs, and events. The ideal candidate is organized, detail-oriented, and energized by both people-facing and behind-the-scenes work.

Key Responsibilities

Donor Services

• Serve as the first point of contact for donors and the public via phone and email.
• Maintain donor management systems (Blackbaud Raiser’s Edge and Financial Edge).
• Enter pledges and update constituent information.
• Generate campaign and finance-related reports; produce segmented lists, rosters, and pledge cards.
• Draft and send acknowledgments (thank-you letters, condolence notes, etc.).
• Maintain mass email distribution lists.
• Send quarterly B’nai Tzedek balance emails.
• Monitor obituaries and death notices to keep records current.
• Export donor lists for mailings, solicitations, and partner outreach; export pledge lists weekly.

Administrative Support

• Provide high-quality administrative assistance to the Senior Leadership Team.
• Manage calendars, scheduling, and meeting logistics (including Zoom support).
• Coordinate staff, board, and committee meetings (agendas, Zoom, action items).
• Respond to Jotform submissions and newsletter/list requests.
• Order and maintain office supplies, stationery, and business cards.
• Support Federation-wide events and programs with logistics, communications, and tech needs.

Qualifications

• Self-motivated, resourceful, and adaptable in a mission-driven environment.
• Proven collaborator with excellent interpersonal skills.
• Exceptionally organized and detail-oriented.
• Strong computer skills (Office 365, Slack).
• Familiarity with donor CRMs preferred; Blackbaud Raiser’s Edge a plus.
• Strong verbal and written communication skills.
• Discretion with confidential financial and personal information.
• 1–2 years of relevant experience in nonprofit or administrative roles preferred.
• Experience with Jewish organizations and knowledge of Jewish culture/traditions preferred (not required).
• Flexibility to work occasional evenings and weekends.
• Bonus: Experience with graphic design tools (e.g., Canva, Adobe).

Compensation & Benefits

• Compensation: Based on experience.
• Time Off: Generous PTO, plus paid Jewish and U.S. national holidays.
• Health & Wellness: Medical, dental, vision, life, and disability insurance.
• Retirement: 403(b) plan with employer match.
• Professional Growth: Training and development opportunities.
• Work Environment: Flexible, hybrid schedule (must be Nashville-based).

How to Apply

Interested candidates should email their resume and cover letter (PDF preferred) to:

Judy Alperin, CEO: [email protected]
Jason Sparks, Chief Development Officer: [email protected]

Subject Line: Donor Services & Administrative Assistant – Your Name
Applications will be reviewed on a rolling basis until the position is filled. Anticipated start: As soon as possible.

Equal Opportunity Employer

The Jewish Federation of Greater Nashville is proud to be an equal opportunity employer. The organization celebrates diversity and is committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need.