Manager of Digital Communications

The Manager of Digital Communications is responsible for developing and implementing digital communication strategies to promote an organization's brand, products, and services, as well as to engage with key stakeholders, customers, and the general public online. This role plays a crucial part in shaping the organization's online presence and maintaining a positive reputation in the digital space.

Key Responsibilities

• Creates, updates, and executes long-term and short-term strategic plans for digital content in collaboration with the Chief Marketing Officer.
• Develops, deploys, and manages the day-to-day operations of the Valley of the Sun JCC (VOS) website, including creating daily content updates and monitoring new and existing pages for consistency in tone, content, design, imagery, brand identity, and architecture.
• Creates, develops, and curates content for social media, including LinkedIn, Instagram, Facebook, YouTube, and Twitter, maintaining knowledge of social media trends and best practices.
• Develops, deploys, and manages other digital materials, including weekly listserv emails, digital newsletters, and multimedia digital assets. Manages mailing lists for listservs and newsletters and maintains brand identity and visual consistency across materials.
• Works with outside web developers on upgrades, design, and technical changes to the existing website, and identifies and resolves technical problems in collaboration with outside web developers.
• Conceives, plans, and promotes functionality changes to the website.
• Ensures that posted content complies with VOS policies, including accessibility requirements.
• Builds and strengthens relationships with VOS members and partners to significantly enhance the VOS web and social media communications efforts, including by sharing and soliciting content for amplification and identifying and pursuing opportunities for collaboration.
• Helps train and support VOS constituents in social media and digital communications.
• Oversees planning, production, and editing of video and audio projects, including video and closed caption uploading and integration into website and social media channels.
• Develops, plans, and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view.
• Solves moderate to complex problems related to the writing, preparation, and/or delivery of information from or about the unit.
• Performs other related work as needed.

Knowledge, Skills and Experience Required

• 3+ years managing web, social media, and multimedia communications.
• Technical Skills or Knowledge:
• Adobe Creative Suite, content management systems, and WordPress.
• Web development and project management experience.
• Working in Windows and Mac environments.
• Experience and skill in graphic design.
• Demonstrated knowledge of digital audio and video editing.
• Demonstrated leadership, time management skills, a proactive approach to problem-solving, and the organization and coordination skills to handle multiple concurrent tasks with deadlines.
• Excellent interpersonal skills, including outstanding judgment, discretion, a strong ethical approach to decision-making, a demonstrated ability to resolve conflicts fairly and diplomatically, and maintain confidentiality.
• Excellent writing, editing, interviewing, and creative problem-solving skills.
• High levels of collegiality in working with colleagues.
• Work independently, take direction, and achieve consensus.
• Edit and proofread documents at an advanced level.
• Handle public contacts with courtesy, clarity, and diplomacy.
• Experience working within a Jewish communal organization or knowledge of the Jewish community a plus.

Educational Requirements

• Bachelor’s in journalism, communications, public relations, or related field.