Front Desk Receptionist

Agency Description

The Hebrew Educational Society, a thriving multi-service, comprehensive community center located in southeast Brooklyn, provides a diverse array of programs and services within a multicultural, multi-ethnic environment that is inclusive of people of all ages and ability levels. Programs include Early Childhood, After School, Camps, Athletic and Aquatic Activities, Older Adults & Disability Services for children and adults.

Responsibilities:

• Welcoming participants, members, staff and guests into the building 
• Making sure front area is secure
• Answering phones and directing calls to proper person/department
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Checking participants, guests and staff in for according to current COVID-19 health regulations
• Answer all customers' questions and address their complaints
• Verifying members with their key cards
• Taking payments for activities, memberships and guest passes
• Assist with bulk mail delivery and other activities as assigned by the supervisor
• Responsible for helping to schedule appointments for food pantry and physical education activities for guests and members according to NYS Health & CDC regulations
• Responsible for the sign-in and sign-out book for After School (ASP) and Physical Education Programs
• Responsible for afternoon dismissal/parent pick-up of ASP children from the front desk

Qualifications

• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset
• High School diploma; any additional diploma will be considered as advantage
• Availability: Sundays, evening and day hours