Department: Cemetery
FLSA Status: Full-time / Salary Exempt
Work Schedule: Monday–Friday, 7:30 am – 4:30 pm
Salary: $110,000 to $125,000
Reports to: Vice President of Finance
SUMMARY:
General Manager manages day-to-day operations of and is responsible for long-range planning for Salem Fields and Beth-El cemeteries in accordance with New York State cemetery regulations, federal laws, and rules set by Temple; manages sales budget, endowments, and personnel; produces financial reports and maintains financial controls; ensures quality customer service and preserving the overall appearance of the cemeteries.
DUTIES AND RESPONSIBILITIES:
- Manages the geography of two cemeteries totaling 60 acres, including maintenance of existing lots, lot cards, and maps, survey, design, and pricing for development of new burial areas to maximize available space
- Manages 5,000 individual and pooled endowment fund accounts, ensuring payments to the right accounts and tracking income from endowments
- Oversees the maintenance of the property and numerous buildings, assigning resources including personnel, equipment, and monetary expenditures to ensure an inviting appearance while controlling costs
- Maintains equipment and trains staff on its use
- Purchasing new equipment and other items, which include obtaining and reviewing estimates from contractors to ensure cost-effectiveness
- Performs business processes and accounting functions such as making bank deposits, processing checks, reviewing sales contracts, managing accounts receivable, and reporting on processes to Temple
- Manages sales of lots and mausoleums to maximize potential revenue
- Interacts with funeral directors and lot and mausoleum owners at times of interments to provide a flawless level of customer service
- Assists lot and mausoleum owners with plantings, monuments, inscriptions, and repairs in accordance with family wishes
- Establishes and recommends operation plans, policies, and procedures to ensure a coordinated effort by staff in the daily operation of cemeteries
- Identifies priorities, assigns tasks, and monitors staff work to ensure all organizational goals are met. Train staff on cemetery procedures, use of equipment, and safety rules, and ensure all safety procedures are followed
- Administers personnel, which includes tracking compensation (salaries, medical, and retirement plans), vacation, and sick time to meet budget requirements, retain competent employees, and ensure adequate staffing levels
QUALIFICATIONS:
- Minimum 3-5 years in cemetery management, facilities management, or a similar leadership role
- A degree in business, management, or a related field is a plus
- Verbal communication: ability to clearly express organizational goals to employees and translate customers' desires into action
- Written communication: ability, in writing, to clearly explain organizational goals and company procedures to employees, present reports to Temple management, and correspond with customers, contractors, and vendors
- Interpersonal skills: ability to interact effectively with individuals at many levels of organization and with external business contacts (lot owners, funeral directors, families, monument dealers, parts dealers)
- Organized and results-oriented: ability to take projects from inception to completion and maintain ongoing tasks, relying on effective research and problem-solving skills and attention to detail
- Decision-making: the ability to make decisions in a timely fashion and take responsibility for their outcomes
- Flexibility and openness: ability to take on new projects and develop new approaches to meeting the needs of the company and customers
- Technical knowledge: ability to operate machinery and other equipment, and expertise in various accounting and business protocols
- Effective trainer/teacher: ability to transfer knowledge to others, as needed
- Knowledge of industry: understanding laws and regulations governing New York State cemeteries and knowledge of various businesses and other entities needed to ensure operation (funeral homes, monument dealers, equipment dealers, and city officials)
- Knowledge of organization: understanding of cemeteries, Temple management, and their relationship
- Knowledge of generally accepted accounting principles and internal controls
- Knowledge of land surveying and landscape design
- Knowledge of landscaping and construction equipment
- Knowledge of religious corporate law and financing
- Knowledge of state and federal cemetery laws
- Knowledge of Microsoft Office and cemetery management software
- Strong leadership skills
PHYSICAL REQUIREMENTS/WORK CONDITIONS
- Ability to operate heavy machinery
- Ability to perform landscaping duties, snow removal, and other manual labor when needed
- Is on call 24/7
Please send a resume and detailed cover letter to the Vice President of Finance at [email protected]. The interview process will commence immediately with qualified candidates. No phone calls, please. While we wish to acknowledge all applicants, only those selected for an interview will be contacted.
Congregation Emanu-El of the City of New York EEO Statement:
Congregation Emanu-El of the City of New York is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The Congregation does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.