UJA-Federation of New York is the largest local philanthropy in the world. For more than 100 years, we’ve brought New Yorkers together to solve some of the most pressing problems facing our community. Thanks to our network of hundreds of non-profits, we can leverage our expertise across any number of areas — including health and human services, arts and culture, and education — to care for Jews everywhere and New Yorkers of all backgrounds, respond to crises close to home and far away, and shape our Jewish future. Our reach extends from New York to Israel to nearly 70 other countries around the world, touching 4.5 million people each year.
The AV Manager will play a vital role in ensuring the technical success of events held both within our conference center and at external venues. This position involves supervising a team of AV technicians, managing event-related AV logistics, collaborating with internal teams, and liaising with external vendors. Additionally, the AV Manager will be responsible for monitoring and maintaining AV technology in the conference center, coordinating with outside integrators for upgrades and maintenance, and arranging for temporary technicians when the event schedule requires additional coverage. The conference center operates from early morning through the evening and occasionally hosts weekend events, requiring flexibility from the AV Manager. Furthermore, the AV team facilitates on-premise, hybrid, and completely virtual events to meet the diverse needs of the organization and its clients. The ideal candidate will possess excellent leadership skills, technical expertise, and the ability to juggle multiple priorities in a dynamic environment.
Responsibilities
- Team Supervision: Lead and manage a team of AV technicians, providing guidance, training, and performance feedback to ensure high-quality service delivery.
- Event Support: Oversee AV support for events hosted at our conference center, ranging from internal meetings to large-scale gatherings for external audiences.
- External Event Collaboration: Coordinate AV needs for events held at external venues by working closely with on-site AV teams or sourcing and managing external AV services when needed.
- Internal Collaboration: Partner with internal staff to understand and plan for AV requirements for both internal and external events, ensuring seamless execution.
- Facilitation of Diverse Event Formats: Support AV needs for on-premise, hybrid, and completely virtual events, using cutting-edge technology to deliver exceptional experiences.
- Contract Management: Handle AV-related contracts, working in close collaboration with our legal department to review and finalize agreements with vendors and service providers.
- Technical Oversight: Ensure all AV equipment is maintained, upgraded, and optimized for the organization’s needs, keeping within allocated budgets.
- Continuous Monitoring and Maintenance: Actively monitor all AV technology in the conference center and ensure its functionality, coordinating with external integrators for necessary upgrades and maintenance.
- Temporary Staffing: Coordinate and bring in temporary technicians to provide additional AV coverage during periods of high event demand.
- Client Coordination: Work with non-profit clients renting the conference center to determine their AV needs and ensure a positive experience.
- Problem Solving: Address and resolve AV-related technical issues quickly during events to minimize disruptions.
- Operational Innovation: Continuous review and refinement of AV operations to create efficiencies in event planning and service delivery. This could include the use of new technology and introduction of process improvements.
Qualifications
- Proven experience in AV management, including supervising a team.
- Strong technical knowledge of AV equipment such as sound systems, audio mixers, video switchers, cameras, video conferencing systems, AMX control and event setup.
- Strong knowledge of computer software such as Zoom video conferencing, Mitti playback, video editing programs like Premiere Pro or Final Cut Pro.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal staff, external vendors, and clients.
- Experience coordinating events in external venues and working with third-party AV teams or providers.
- Strong organizational skills and attention to detail.
- Experience in contract management and working with legal teams is a plus.
- Flexibility to work early mornings, evenings, and occasional weekends as required by the conference center’s operating schedule and event demands.
Key Attributes
- Leadership: Ability to inspire and guide a team toward achieving shared goals.
- Problem-Solving: Quick thinking and resourcefulness in addressing technical challenges during events.
- Customer Focus: Commitment to delivering outstanding experiences for both internal and external audiences.
Compensation and Reporting
The salary range for this role is $100,000 to $130,000 annually. This role reports to our Chief Information Officer.
Great Perks. Because We Appreciate Great Employees.
TIME OFF
We offer a generous number of vacation days and have the Jewish holidays off as well. Fridays our offices close early (October to March at 3:00 pm and April to September at 4:00 pm). All so you can relax and recharge.
HYBRID MODEL
We’re operating on a hybrid work model: three set days in the office and two days remote. So enjoy the best of both worlds — the comforts of home and the energy of the office.
HEALTH CARE
UJA provides a top-tier medical and dental plan, along with a flexible spending account. We also offer life insurance. And for a small cost you can take part in on-site yoga and exercise classes at our Manhattan office. Wellness matters to us.
PLANNING FOR RETIREMENT
UJA employees can enroll in a pension plan and tax deferred annuity.
CAREER DEVELOPMENT
Classes, workshops, and compelling speakers will keep you at the top of your game.
COMMUNITY
We come together as a staff to commemorate holidays (from Rosh Hashanah to MLK Day), volunteer at nonprofits, and celebrate our accomplishments together. (Our chocolate chip cookies are legendary!)
SOME MORE (YES, MORE!)
We also offer a backup childcare program. And a commuter benefit plan. So, you can get to work and feel good about it.