The Manager of Individual Giving and Outreach works in collaboration with the Director of Individual Giving to maximize the potential for contributed revenue growth by assisting in several key areas, including, but not limited to: annual campaign design and management, writing content for email, mail, and other outreach; and working with volunteer chairs. This position requires highly developed interpersonal skills; the ability to meet people with ease; strong writing skills; and the ability to work under the pressure of many priorities and deadlines.
PRIMARY JOB DUTIES:
Annual Campaign Planning and Execution
In collaboration with the Director of Individual Giving, set annual giving goals and develop a master plan and calendar for all phases of the individual giving program.
Work with volunteer chairs to successfully execute giving campaigns across a wide range of JCCSF communities, including but not limited to: preschool, youth sports, camp, fitness, Arts and Ideas, and more.
Build and maintain monthly calendar to establish regular donor communications.
Create and manage donor mailing lists from Salesforce with assistance from the Director of Development Operations.
Utilize Salesforce to analyze and report out on results to key senior team members on a routine basis.
Write effective and persuasive appeals, print and digital, acknowledgement letters, and other donor related communications.
Develop and execute donor communication strategy including personalized welcome series and donor newsletter.
Develop pieces varying in size from 80 characters on a website banner to (as many as) 1,000 words for an email fundraising ask, and everything in between.
Create engagement communications to improve conversion, retention, and lifetime value of donors and prospects.
Work with the Director of Individual Giving to create and implement a donor cultivation strategy to further engage donors in our organization’s work, including receptions and community building events and ensure proper follow-up.
Prepare materials and information needed for donor meetings and events.
Maintain accurate gift reports.
Work with the Director of Development Operations to review mailing lists to ensure data integrity and appropriate groups are included.
Research potential and current donors.
Other duties as assigned.
2+ years of experience in a position of similar complexity.
Proven donor/ member engagement skills.
Ability to write exceptionally well and effectively communicate the mission, goals, and needs of an organization to donors, and to articulate complex ideas clearly, accurately, and concisely.
Ability to work effectively with people at all levels of the organization, both internally and externally.
Experience writing for a variety of audiences, with different voices
Consistently demonstrate common sense, flexibility, and teamwork. Must be able to adapt or modify plans, timelines, or processes in response to changing circumstances.
Strong attention to detail and superior organizational skills.
Must be confident, outgoing, courteous, and professional in all written and verbal communications.
Must have a strong personal work ethic and be committed to the mission of the JCCSF.
Benefited, exempt position.
Hybrid, Monday - Friday, schedule to be worked out with the hiring manager
HEALTH & SAFETY:
In order to keep staff and participants as safe and healthy as possible, all staff working on-site will be required to be vaccinated (COVID-19) prior to beginning work. Contact the JCCSF HR team if you have any questions.