Program Coordinator, Community Engagement

HIAS | Silver Spring, MD, United States

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Posted Date 4/25/2023


HIAS seeks a Program Coordinator, Community Engagement to support existing and emergent programs and initiatives of the HIAS Community Engagement (CE) team, and to play a critical role in educating and organizing our base of activists and supporters. The Program Coordinator, Community Engagement will support and coordinate the HIAS Speakers Bureau, contribute to the creation of new public programs on HIAS’ work and related issues and provide general support for all programs and initiatives. A key aspect of supporting and increasing the impact of HIAS’ programs will be to work collaboratively with the whole CE team to keep our data and materials strategically organized and easily accessible.

Note, this position is based at our headquarters in Silver Spring, Maryland or our office in New York, New York, and we will consider a remote option for applicants who live outside of commuting distance to either of our offices and are based in other states in which we are registered (Arizona, California, Colorado, Connecticut, Florida, Georgia, Iowa, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Virginia, West Virginia, Wisconsin).


  • Supports and coordinates logistics for the HIAS Speakers Bureau, including researching and tracking speaking opportunities, ensuring alignment with HIAS criteria and CE goals and objectives, and identifying and confirming appropriate speakers for each program, ensuring that all HIAS speakers are supported with logistical and substantive information needed for the engagement.
  • Coordinates and implements key aspects of CE projects, such as Refugee Shabbat.
  • Works closely with the Director, Community Engagement Programs & Initiatives on supporting new projects as necessary.
  • Contributes to the content development and design of HIAS-organized events and webinars; in collaboration with Communications and CE, upgrades and improves the visual/technological aspects of HIAS’ online programs.
  • Coordinates and implements outreach and promotion strategies for public programs, in partnership with key members of the CE team and in collaboration with the HIAS Communications department, including, but not limited to, generating event listings, drafting email invitations for events, working with Director, Community Engagement Programs & Initiatives to determine program audiences and develop marketing strategies.
  • Runs technical aspects for HIAS’ online events, including lead-up and post-event follow-up.
  • Assists with project evaluation so that we can consistently learn from what we are doing.
  • Coordinates CE’s annual High Holiday card project.
  • Updates and manages CE content on HIAS’s Intranet.
  • Supports CE by coordinating logistics for conferences and events, and drafts monthly updates; assists in the entering and evaluation of data.
  • Operates as an essential part of the CE Programs & Initiatives team, contributing to strategy, systems and more.


  • Undergraduate degree or equivalent experience required.
  • 2-3 years of program and logistical support experience in a nonprofit setting; internships or volunteer experience included.
  • Strong knowledge of the American Jewish community and how it is structured preferred.
  • High degree of comfort learning and working across various technology platforms, which could include MailChimp, Raiser’s Edge, Microsoft SharePoint, Microsoft Excel, etc.
  • Ability to prioritize and multi-task several urgent projects in a fast-paced environment.
  • Excellent interpersonal, written and oral communication skills.
  • Excellent organizational and problem-solving skills required.
  • A very strong team player who thrives working on close-knit teams.
  • Receptive to feedback and excited to grow and lead in a highly collaborative context.
  • Commitment to high quality standards, even under quickly changing circumstances and tight deadlines.
  • Passionate about the safety, rights and dignity of refugees, immigrants and asylum seekers.
  • Eagerness to join a team working to build a more just and compassionate world.


All employees are expected to represent the organization in alignment with HIAS' mission, vision and values. Some employees of HIAS are expected to speak externally on behalf of the organization with clients, donors, affiliates, partners, etc. as part of their work-related responsibilities. Applicants for these roles acknowledge and accept the inherent risk associated with external representation of HIAS.


We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process: 

Step 1: Submit your application! 

Step 2: Phone screen with a HIAS recruiter. 

Step 3: Video interview with the hiring manager. 

Step 4: Video interview with a panel of HIAS employees. 

Step 5: Online reference check with SkillSurvey. 

Step 6: Offer and background check with Shield Screening or ESR. 

Step 7: Start your professional journey with HIAS! 

Note: Some of our hiring processes may vary, and not all candidates will advance to each step. 


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.


HIAS stands for a world in which refugees find welcome, safety and opportunity.


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger 

Justice • Justicia • Justice • Tzedek

We Pursue Justice 

Empathy • Empatía • Empathie • Chesed 

We Approach our Clients with Empathy 

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership 

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World 

Resilience • Resiliencia • Résilience • Ruach 

We Adapt and Thrive, Continuously Demonstrating our Resilience 


HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.


HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.


Full Time
Community Outreach
Organization Type
Global Nonprofit
Job Location
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