Donor Communications Associate

Position summary: The Department of Institutional Advancement seeks a Donor Communications Associate to support the Director of Donor Communications. This position will play an important role in external communications with current and potential donors, as well as some internal communications and services to OU departments. 

ESSENTIAL FUNCTIONS: 

• Format and send out internal and external emails via the OU’s email marketing platform, including proofreading text and ensuring all details are correct 
• Monitor the Donor Services email inbox, reply to donor emails received there, and escalate higher-level responses as needed 

• Obtain donor lists from CRM 
• Audit existing donation landing pages across institution and suggest improvements 
• Additional departmental projects as assigned 

JOB QUALIFICATIONS: 

• Strong grammar and proofreading skills 

• Excellent attention to detail 
• Ability to prioritize multiple projects and remain organized 
• Proficiency with Office applications and ability to learn new programs and systems easily 
• Experience with CRM databases and/or email marketing programs a plus 
• Willingness to learn and apply new ideas surrounding donor communications best practices 

• Experience in a marketing and/or fundraising environment a plus 

This is a hybrid position based out of the OU’s Lower Manhattan headquarters. 

Salary range: $40,000-$50,000