Salesforce Administrator

Foundation for Jewish Camp | New York, NY, United States

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Posted Date 4/25/2024
Description

At FJC, we value diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, experiences, perspectives, and skills. We know that the more inclusive we are, the better our work – and our world – will be. We strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Preferred NY candidate, Hybrid out of NY office

Accepting remote candidates from the following FJC Hub States: AZ, CA, GA, IL, MA, NJ, NY

 

POSITION OVERVIEW

The Salesforce Administrator plays an integral role in maintaining our CRM and other information systems that support our work and help us to track progress on current initiatives. This individual has a keen eye for detail; approaches challenges with a solution orientation; and thinks critically about how to store and report on information. This role requires foundational experience in database administration, ideally with Salesforce, and a genuine interest in growing skills in this area. The Salesforce Administrator, sits at the nexus of our field growth, system operations, and technology teams, working closely across departments and reporting directly to the Senior Manager, Operations & Data.

KEY RESPONSIBILITIES

General Database Management

•Salesforce Administration (regular maintenance of CRM) including account maintenance, reports and dashboards, workflows, development and management of experiences, and other routine tasks.

•Uphold data quality through the design and implementation of a data cleaning plan

•Design, develop, and modifying data infrastructure to accelerate the processes of data analysis and reporting

•Build and manage custom reports and dashboards, with an eye toward easy and relevant data accessibility for staff

•Preserve institutional knowledge through creating and maintaining user documentation of Salesforce functionality, related workflows, and business processes

•Prioritize and resolve staff support requests as they come in, including but not limited to data uploads, report/dashboard creation, form creation, automation, user experience design, bug fixes, forgotten passwords, and process improvement

•Design and train staff on Salesforce – both onboarding and continuing education – to enhance skills, increase user adoption, and support successful change management across the organization

•Oversee third-party integrations with Salesforce, including but not limited to FormAssembly, Alchemer, Asana, and Apsona.

•Stay engaged with the nonprofit Salesforce community to develop and grow generative connections and learnings for the organization

•Liaise with Salesforce consultant as needed to put in help tickets, and discuss salesforce updates

•Other duties as assigned.

Fundraising and Development Support

•Partner with the fundraising team to coordinate solicitations, mailings, and other communications, including but not limited to creating Salesforce reports, campaigns and managing, updating and uploading lists.

•Research, stay current on, and advocate for nonprofit best practices and support the integration of donor information in Salesforce

•Develop reports and analytics to support fundraising efforts

Additional responsibilities, as determined by the Senior Manager, Data and Operations


YOUR KNOWLEDGE, SKILLS, AND ABILITIES

• Minimum 3 years of experience working with Salesforce or other comparable CRM software required

• Familiarity with Salesforce, whether as a user or as an administrator, required

• Experience with Microsoft Office Suite, particularly with Excel, required

• Salesforce Admin certification preferred; opportunity to explore certification as benefit of employment

 

WHAT OUR TEAM IS LOOKING FOR

FJC’s work is guided by six values: agility, community-mindedness, excellence, imagination, joy, and social responsibility. We encourage candidates who see themselves in our values to apply to join our team.

• You are a problem-solver with excellent written and oral communication skills: you enjoy taking on challenges and finding solutions; you have a positive attitude, take initiative, and are good at knowing which questions to ask.

• You are tech-savvy and/or a quick study, when it comes to learning, adopting, and training others on new technologies.

• You are a systems thinker, able to navigate the inner workings of a system and then zoom out to holistically understand how that system integrates into the larger whole of the organization.

• You approach your work with an appropriate blend of confidence, humility, curiosity, and a desire to learn.

• You enjoy working in a collaborative team environment and have excellent interpersonal skills to effectively find compromises to solve implementation and analysis challenges.

• You have excellent organizational and time management skills and demonstrated ability to complete detailed work accurately and independently.

WHAT YOU CAN EXPECT FROM FJC


• A dynamic, accountable, agile, and passionate group of colleagues who love camp.

• Flexibility, respect, and a dynamic innovative workplace and collaborative environment.

• The opportunity to interact with and learn from many scholars and academics in the fields of character development, Jewish identity, recreation, and other multi-disciplinary fields.

• You get to learn and contribute to what makes young people compassionate and kind!

• Connection to a large network of Jewish camps and partner organizations.

• Participation in conferences and staff retreats.

• Mentorship and professional growth in areas of interest to you.

• Appreciation and recognition for your contributions and accomplishments.

• A commitment to growth with the ability to advance and take on higher level responsibilities.

COMPENSATION DETAILS

The salary range for this position is 64k-74k. FJC offers a generous and comprehensive benefits package, including among other things: medical, dental, and vision coverage; a company-paid Group Medical Bridge plan; Flexible Spending Account; 401K plan; paid vacation annually in year one; paid parental leave; major holiday

APPLICATION AND INTERVIEW PROCESS

The interview process may consist of up to three rounds of conversations with members of the FJC team.

Foundation for Jewish Camp is an equal opportunity employer. For more information about FJC, please visit: www.jewishcamp.org.

Salary64,000.00 - 73,000.00 Annual
Duration
Full Time
Categories
Administrative Support | Development Associate | MIS/Tech/Internet | Other | Programming
Organization Type
Camps & Camping | Foundations
Benefits
Retirement Plans | Dental | FSA | Leave Early for Shabbat | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Mass Transit | Vision
Job Location
US
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