Intake Coordinator

Essential Duties and Responsibilities

Office Management

• Perform receptionist duties: greet visitors, and answer and direct phone calls.
• Screen clients for services. Direct them to appropriate case workers for supportive services and referrals.
• Maintain client list.
• Maintain office supplies inventory.
• Receive and sort incoming mail and deliveries, and manage outgoing mail.
• Provide other administrative support as necessary, including building maintenance and vendor contacts.
• Edit and maintain the community calendar.
• Assist Holocaust Survivors with operating the Paneem Portal.
• Ensures all basic facilities such as water and heating are maintained.
• Oversees Repairs.
• Assist with Special projects and events coordination.

Qualifications:

· Superior skill working with people who are under great stress

• Must have knowledge and experience working with the Microsoft Office Suite, including MS Word, MS Excel, and Google Document.

· Able to work with an Internet-based database

· At least one year administrative experience

· Excellent computer literacy

Education and / or Experience: Bachelor’s Degree with at least one year of social services employment preferred or other pertinent experience.

Language Skills: Able to fluently speak, write, and read English; second language preferred

Work Environment: Fast-pacedoffice environment serving people under great stress, commitment to serving vulnerable New Yorkers.

Job Type: Full-time