Operations Manager

Hillel at Dartmouth

Hanover, NH

Role Overview

To serve as our Operations Manager, Hillel at Dartmouth is seeking an organized, detail-oriented and mindful person passionate about helping students learn, grow and succeed. This key professional will support the Executive Director and be responsible for the organization's daily operations. The Operations Manager works in person at the Roth Center for Jewish Life on the Dartmouth College campus. They will connect and follow through with Dartmouth's students, staff, alums, parents, family, and friends.

What You’ll Do

• First Point of Contact: You’ll often be the first connection point for emails, phone calls, in-person visits, and student interactions with a friendly greeting and support. You will supervise a team of student operations interns to assist with tasks.

• Dining: Food is a platform to engage students in meaningful Jewish experiences. You will manage the day-to-day operations of the Hillel kitchen, coordinate events and ensure that all services are delivered to the highest standard, supervise student interns and other kitchen staff, monitor financial performance and recommend improvements, and ensure compliance with all relevant regulations and standards. These responsibilities include overseeing food preparation in the Hillel kitchen (Shabbat Dinner on Fridays plus two to three other times per week), ordering ingredients and supplies, connecting with the Kosher catering at the College’s dining services when relevant, and focusing on local food systems & sustainability.
• Financial Systems and Purchasing: Your eye for detail will help us oversee purchasing, manage the credit card, engage systems to ensure proper tracking of expenses, and work closely with our accountants to process reimbursements and invoices.
• Facilities: You will oversee the maintenance and upkeep of the Roth Center, including the parking lot and grounds. You will ensure that the Roth Center remains attractive, welcoming, and safe for our students, staff, and visitors. In fulfilling these responsibilities, you will actively partner with Dartmouth Facilities and with Kol Ha’Emek Upper Valley Jewish Community, the regional congregation housed in the Roth Center..
• Operational Support: You can provide operational support at student programs, including Shabbat and holidays on evenings and/or weekends (averaging twice per month).
• Administrative Support: Where applicable, you'll provide administrative support to the Executive Director, staff, board, and student interns. Responsibilities may include assisting with expense reports, managing payroll functions, connecting with Hillel International Human Resources to ensure legal compliance, communicating clear expectations to staff and student interns, assisting with onboarding and offboarding employees, booking travel, organizing meetings, and inputting student engagement data into our database.
• Thought Partnership: You’ll engage in 1:1 discovery conversations with stakeholders and analyze insights and trends in conversation with the Executive Director and members of the Board of Directors. You will also help generate resources for students by interacting with parents, alums, and friends of Jewish life at Dartmouth.

Qualifications

We welcome and encourage applicants from a wide range of backgrounds to apply.

The ideal candidate for this position will have the following:

• Bachelor’s degree in hospitality, facility management, business administration, or a relevant field
• Food service experience in planning, execution, and evaluation
• Knowledge of food service principles and practices, including staffing, equipment utilization, and cost control
• Experience in general operations and/or facilities management
• Demonstrated reliability and ability to work independently within a team atmosphere
• Some experience with budgeting and bookkeeping
• Experience mentoring and/or supervising others is a plus
• Some experience with Hillel/Jewish life is a plus

What You’ll Bring to the Job

• A shared commitment to Hillel’s values
• Outstanding organizational and time management skills, including the capacity to juggle competing priorities and deadlines
• Agility to address changing needs of students in real-time
• Comfortable with pronoun usage and able to engage with students from a wide range of backgrounds and beliefs
• Ability to learn new procedures and systems
• Strong drive and willingness to take initiative to complete each task to a high standard
• Being part of a staff culture that values transparency, collaboration, and creativity
• Knowledge of essential computer software programs, including Google Drive
• Excellent verbal and written communication skills
• Impeccable discretion and appreciation of confidentiality and trust
• Inclination to take the initiative

What You’ll Receive

• The salary range for this role is $50,000 - $60,000
• Includes health, dental, and vision benefits
• Generous vacation and sick time
• Access to professional development opportunities to support your growth
• Open workspace in a hospitable and comfortable building with a talented team of professionals who enjoy their work

About Hillel at Dartmouth

Hillel at Dartmouth ardently shares Hillel International's aspirations to enrich the lives of Jewish students of all backgrounds so that they will enrich the Jewish people and the world through enduring commitments to Jewish life, learning, and Israel.

In coordination with Dartmouth College, Hillel at Dartmouth became an independent entity in 2021. We are now perfectly poised on this campus to empower our students to create and deliver a distinctively Jewish and universally human future. By stewarding student-led initiatives and broadening student participation, we will inspire our students, to paraphrase Jon Levisohn's terminology, to become agile producers of their own personal Jewish meaning rather than mere possessors of information.

Hillel at Dartmouth can be a wellspring of innovation that nourishes our students and influences other college campuses. Today, Hillel at Dartmouth regularly engages more than 70% of its Jewish student population of 450 students and with many non-Jewish students. Our imagination and funding will determine the human and intellectual capital we invest in serving our students of tomorrow.

The Roth Center for Jewish Life is located in the heart of the campus. The Roth Center offers the stunning Alperin/Kirsch Sanctuary, an open space that hosts dining, meetings, and religious services; the impressive Koreman Library; the fully functional Rauch Kitchen and stocked snack pantry; offices and classrooms; and two student lounges (Lappin and Rosen). The Upper Valley Jewish Community, a regional synagogue, is also housed in the Roth Center.

Hillel at Dartmouth is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

About Hanover, New Hampshire:

Are you looking for a place to live and work that perfectly balances nature, culture, and community? If so, consider Hanover, New Hampshire. Hanover is a charming college town located along the Connecticut River in the scenic Upper Connecticut River Valley. Hanover offers a variety of recreational opportunities, such as hiking, biking, skiing, kayaking, and golfing. The town also boasts a vibrant arts and entertainment scene, with museums, theaters, galleries, and festivals. Hanover has been rated as one of the best places to live in America by CNN and Money magazine, thanks to its high quality of life, excellent schools, low crime rate, and friendly people. Hanover is located 2 hours from Boston, 3.5 hours from Montreal, and 4.5 to New York City, with a range of convenient transportation options. If you are looking for a rewarding career in a beautiful and dynamic town, Hanover is the place for you!