WSD Program Associate

Westchester Summer Day located on the Long Island Sound in Mamaroneck, NY on a 26- acre campus.

Our 500 campers come from all over Westchester County, NYC, and beyond to spend their summer at our program. We are a service-driven day camp program for the Jewish community, providing superior staff leader to child ratio, flexible scheduling, a daily hot lunch, and a wide variety of summer activities including swimming, boating, challenge course featuring a climbing wall and full ropes course, nature programs, arts & crafts, music, sports and lots more.

Responsibilities include:

• General Office Support and Communication:

• Organizing the summer office, daily sorting, and distribution of mail to families and staff, coordinating incoming deliveries, and sending out mailings
• Making positive impressions as the first person whom parents and donors see and speak with when they come to Westchester Summer Day
• Develop marketing and communication strategies and plans that advance WSD and drive increased engagement with prospective and current families.
• Give prompt responsiveness to inquiries and requests from all parties
• Customer service:
• servicing camper families and prospective customers including daily communication (phone and email)
• provide Westchester Summer Day information to families and respond via email and phone to inquiries

• Represents Westchester Summer Day at events (Open Houses and Community Fairs)
  Assist sales, marketing, personnel, and other areas of program
• Summer Scheduling
• Communications and Social Media
• Obtain permits and certificates of insurance for all trips, rental,  traveland vendors
• Prepare all essential documents in advance of Board of Health and ACA accreditation

• Summer Transportation:
• Address parent concerns and questions
• Appoint bus counselors

• Summer Responsibilities:

• Managing lost and found
• Keep records on summer staff absences for payroll and bonuses

Requirements:

• 3+ years of relevant work experience
• Should possess high energy, attention to detail, and the ability to organize effectively, self-driven and motivated, quick learner
• Superior customer service and telephone etiquette
• Must be extremely dependable and be able to work quickly and accurately
• Ability to prioritize and multi-task projects to meet deadlines and manage activities of a busy office
• Understanding social media and its ability to be used as a recruitment tool
• Working knowledge of Campminder, Canva, Google and Microsoft Suites
• Keen attention to detail

Westchester Summer Day has a small year-round summer staff. This position requires flexibility, a willingness to learn new skills and take on responsibilities outside the Registrar's published job description when needed.