Remote Zoom Program Moderator for Synagogue Services (Contractor position)
Temple Isaiah, a thriving Reform congregation in Lexington, Massachusetts, seeks a Zoom Moderator for religious services and other events.
With more than 800 households from Lexington and more than 60 nearby communities, Temple Isaiah is an innovative, relationship-centered congregation. We offer a broad range of spiritual, educational, social, and social justice experiences to engage people of every age, stage, and background. We are a community of intellectually curious, justice-driven, and open-hearted seekers, coming together to grow, learn, connect, and make our world a better place.
Serving as a member of a “pool” of Zoom Moderators, the selected candidate will provide occasional coverage for Friday evening and Saturday morning Shabbat services, other programmed events, and religious holidays.
Zoom Moderators are responsible for:
- Hosting the Zoom meeting, including opening the Zoom meeting prior to the arrival of other staff; recording to the cloud and livestreaming to Facebook and the Temple website.
- Leading a sound-check and tech-check for all service leaders prior to each service.
- Using Zoom’s spotlight feature to ensure the correct people are always spot lit.
- Adjusting Zoom settings as called for in the moment, especially around allowing attendees to mute/unmute and to use the Zoom chat.
- Posting pre-written messages to the Zoom chat as indicated by the cue list.
- Managing the Zoom waiting room and maintaining Temple Isaiah security protocols on Zoom and Facebook.
- Using Zoom’s screenshare feature to share provided music, Kindle pages, Google slides, PDFs, and occasionally videos.
- Initiating and administering breakout rooms.
- Monitoring a designated congregant support email address during services and responding to congregants who have difficulty with registration forms or with accessing Zoom.
- Balancing multiple priorities: doing many of these tasks concurrently or in quick succession.
- Providing feedback after services to the staff about online needs.
- Coordinating with other individuals providing technological support (e.g. sound design)
The ideal candidate has:
- Some familiarity with Hebrew and Jewish liturgy, sufficient to follow along in the service in Hebrew or transliteration (required)
- Strong attention to detail, and to delivering a highly professional online experience
- A sense of professionalism including timeliness, preparedness, and sensitivity to organizational relationships and dynamics
- Facility with Zoom and its full variety of features, and experience moderating events and/or meetings held on Zoom
- Awareness of the moderator’s role with an eye towards supporting the service leaders by being consistent and self-sufficient
- An intuitive sense of the flow of services and of what the onscreen picture should look like at any given time, and the confidence to make these decisions in the moment
- Ability to work remotely without supervision, with highly reliable internet service
Working as a member of a pool of Zoom Moderators, hours will be highly variable, depending on coverage needs. During any given month, hours may range from a low of 0 (no needs) to a high of approximately 20-40 hours, to be arranged/agreed upon with other Zoom Moderators.
Hours may be comprised of (all times are Eastern/Boston area):
- Up to 4 Saturdays per month from 8:45 a.m. to 11:15 a.m.
- Opportunities for additional evening hours and Thursday afternoons on occasion for synagogue programs and holiday services throughout the year.
- Some Friday evening Service from 5:45 p.m. to 7:45 p.m. and/ or 7:30 p.m. to 9:30 p.m. as back up for other Zoom staff.
- Up to 5 hours per month of meetings, trainings, etc.
Starting at $21 per hour, depending on experience.
Email resume and cover letter to: [email protected]