The Executive Director of Admissions and Enrollment provides strategic leadership for all enrollment management functions of the five schools of JTS. They serve as the lead institutional professional for the development and cultivation of relationships with key organizational partners for the benefit of new student enrollment, advise the senior administration on all enrollment-related matters, and supervise the professionals and day-to-day operations of the Admissions Office. They are responsible for the enrollment-related aspects of all school-specific initiatives and work collaboratively with the academic deans and other division heads (i.e., Development and Communications, Community Engagement, and Alumni Affairs). They also provide strategic oversight and execution of institutional financial aid and student scholarships.
The person in this position will be a creative and strategic leader who possesses a demonstrated knowledge of undergraduate and graduate enrollment management and community partner cultivation. They also possess excellent analytical, communication, and interpersonal skills, and are prepared to join academic and administrative colleagues in maintaining the high quality of education for JTS’s students, ultimately moving the institution forward in national and international prominence.
This position reports to the Provost.
Day-to-Day Responsibilities:
- Responsible for day-to-day enrollment matters related to student persistence, aid and donor reporting, marketing and communications, major scholarship gift and grant consultations, and developing and executing specific enrollment initiatives with the Provost, Deans, and partners at Columbia and Barnard.
- Supervision of the Admissions Team and daily oversight of undergraduate, graduate, and professional schools’ admissions operations.
- Chair Scholarship & Financial Aid Committees for all schools and manage institutional aid budget in collaboration with CFO, Deans, Development, and the Financial Aid Office.
- Oversight of the Technolutions Slate enrollment technology, including maintenance and evolving strategy.
- Oversight, program development, and execution of all internal and external enrollment pipeline partnerships including direct oversight/management of the Enrollment Advisory Board.
- Develop and implementation of targeted enrollment marketing for all schools (digital, print, and social media).
- Advise deans on student success and retention matters.
- Seasonal: admissions recruitment travel, conference attendance, application reader and committee chair, manager of all pre-matriculation processes and main coordinator of all pre-matriculation documentation from HR, Student Life, Registrar, IT, and Residence Life.
Strategic Responsibilities:
- Serve a strategic thought partner to the Provost, Vice Chancellor for Development & Communications, and Deans on enrollment strategy.
- Chief architect in strengthening existing partnerships as well as finding new partnerships to attract applicants locally, nationally, and internationally, working closely with JTS’s external facing departments such as Community Engagement and Development for the benefit of enrollment and student scholarship enhancement.
- Collaborate across departments on the development of an institutional, enrollment-based marketing message for JTS to help position the institution as an option for traditional-age, adult, and graduate students and identify features that differentiate JTS and each of its schools from its competitors.
- Chair Enrollment Advisory Board.
- Responsible for overseeing and defining strategy, policies, and procedures of a multi-departmental, institution-wide disbursement of student financial and merit aid for the benefit of new and persisting student enrollment.
Operations & Supervisory Responsibilities:
- Provide daily oversight for the Admissions Team and supervise personnel in all admissions and recruiting functions.
- Conduct enrollment analysis, forecasting, and goal setting for each of the core schools.
- Develop and implement best practice policies and procedures to maximize yields on inquiries and applications to enrollments.
- Overseeing travel planning for admissions directors and coordinating recruiting with the Chancellor’s, Dean’s, and faculty travel schedules.
- Lead supervisor of the operations professional and all enrollment technology.
- Oversee the effectiveness and efficiency of strategic data use across the enrollment operation.
- Primary liaison with IT, Registrar, Financial Aid, and other campus staff to share information, provide detailed reports, triage issues, and strategize plans to ensure data is being accurately and efficiently to the student information system (SIS).
- Develop, implement, and supervise continuous system training for staff to enhance knowledge of, and efficient and effective use of, the CRM software.
Qualifications:
- Bachelor’s and master’s degree.
- Demonstrated record of past success in higher education administration, admissions, and/or enrollment management at both the undergraduate and graduate levels.
- Strong knowledge and deep experience in strategic enrollment planning, admissions marketing, and financial aid.
- Documented success managing and meeting financial aid targets while also achieving enrollment goals.
- Ability to make difficult decisions with demonstrated intellectual and ethical integrity.
- Ability to be creative and engage others in creative conversations.
- Strong leader with an open, collegial management style and an ability to unite the various constituencies represented within the University community.
- Demonstrated leadership skills, including a strong work ethic and ability to perform well in stressful situations.
- Possesses excellent verbal and written interaction and communication skills.
- Ability to multi-task, take initiative, and cultivate relationships and partnerships.
- Excellent written and verbal communication skills—both public speaking and one-on-one.
- Computer skills and experience with complex data systems, reporting, and CRM software.
- Ability to collaborate across multiple departments.
- Demonstrated excellence in customer service and time management skills.
- Confidentiality and discretion.
- Must have a valid driver’s license.
JTS welcomes applications from all qualified applicants without regard to race, color, disability, age, sex, national origin, marital status, veteran status, sexual orientation, gender identity or any other factors as prohibited by law.