Operations Specialist

Operations Specialist 

Shulware is looking for a Communications and Operations Specialist to oversee company communications and to assist with all aspects of ShulCloud operations including training, onboarding, professional services, and administration. 

RESPONSIBILITIES 

Communications 

• Oversee monthly communications meeting 

• Maintain monthly communications calendar 

• Gather information, prepare, and send all company communications 

• Keep all communication “on brand” 

• Track success rate of all communications 

• Work collaboratively with Shulware departmental managers and the corporate marketing department  

 
Professional Services 

• Assist Training department with all aspects of ShulSchool 

• Assist Professional Services department in the creation and fulfillment of ShulCloud upsell opportunities 

• Assist with tasks related to onboarding new clients 

• Maintain Shulware project management system (via Monday.com) 

• Other operations tasks/projects as assigned 

REQUIRED QUALIFICATIONS 

• Strong background in e-newsletter creation 

• Comfortable with design concepts and programs for marketing materials 

• Excellent verbal and written communication skills 

• Keen attention to detail 

• Strong decision-making with the ability to work independently and as a team 

• Comfort working directly with clients 

• Ability to maintain boundaries 

• Tech savvy and a desire to learn new software 

• Exceptional organizational and time management skills 

PREFERRED SOFTWARE EXPERIENCE 

• ShulCloud Email marketing 

• ShulCloud general expertise 

• MS Office Suite 

• Monday.com or similar project management software 

• Canva or Adobe