Job Title: Service Desk Representative Reports To: Front Desk Supervisor Department: Membership Services Status: Non-Exempt/part-time (Please submit all resumes to [email protected] referencing the job title)
The Miami Beach Jewish Community Center (JCC) is a non-profit, social service agency founded upon Jewish ethics and values. Our goal is to provide quality programming to the community in everything from Children’s Enrichment and After-school programming to Summer Camp; Fitness to Aquatics; Sports to parenting classes; Adult Educational programs to Arts & Cultural events and more. We strive to employ the most qualified persons and continue to provide them with the support and encouragement needed in order for them to continue to develop and grow professionally as well as assist the MBJCC reach its goals in customer service and satisfaction.
Summary/Objective
The Service Desk is the front desk in our main lobby and is the hub which serves as a resource center for members, guests and staff. A qualified candidate will be able to provide “grade A” and exceptional customer service in a fast-paced environment while communicating information about our membership plans, events and programs knowledgably and professionally. Our staff welcome and greet our members and guests with enthusiasm while introducing them to our facility. A qualified candidate is willing to go above and beyond to ensure a positive experience for our Member and Guests. We are currently seeking high energy, reliable candidates who can work flexible shifts that include evenings, early mornings and weekends.
Essential Functions
Requirements: