Senior Director of Operations

SENIOR DIRECTOR OF OPERATIONS

The Gordon JCC is seeking a dynamic and experienced Senior Director of Operations to lead the organization’s administrative, financial, facilities, and IT functions. This role ensures the Gordon JCC operates smoothly every day while driving long-term organizational improvements and advancing strategic priorities. As a key member of the leadership team, the Senior Director will provide vision, structure, and accountability to help the community thrive in a safe, welcoming, and efficient environment.

MINIMUM QUALIFICATIONS

• Bachelor’s degree: Business administration, operations management, or a related field.
• Experience: 7–10 years of progressively responsible leadership in operations, project management, finance, or related areas.
• Team Management: Proven ability to manage cross-functional teams and multiple departments.
• Financial Expertise: Strong background in budgeting, financial oversight, and capital planning.
• Skills: Excellent communication, problem-solving, and organizational skills.
• Preferred Experience: Nonprofit or membership-based organization experience strongly preferred.
• Passion: A passion for working as part of a broader team of professionals dedicated to enhancing Jewish community life in Nashville.
• Cultural Understanding: An understanding of, or willingness to learn about, Jewish community and culture.

PHYSICAL DEMANDS

• Lifting Ability: Ability to lift up to 50 pounds.
• Alertness: Ability to maintain alertness while sitting, standing, or walking for various lengths of time.

DUTIES & RESPONSIBILITIES

• Implement long-term capital planning processes that support both strategic growth and facility upkeep.
• Partner with the Executive Director and security team to maintain a safe and secure environment.
• Supervise finance, human resources, facilities, IT, and administrative operations.
• Ensure sound financial and accounting practices, effective HR systems, and streamlined onboarding and performance management processes.
• Serve as project manager for execution of Gordon JCC’s strategic plan.
• Track progress toward key milestones, build accountability systems, and report regularly to leadership and the Board.
• Lead the development of standard operating procedures and strengthen organizational project management practices.
• Facilitate collaboration and communication between departments, and between other senior leaders, to ensure smooth coordination and support for company-wide initiatives.

CRITERIA FOR SUCCESS

• Operational systems that run smoothly and efficiently.
• Facilities and technology that meet members and staff needs.
• Strategic plan milestones achieved on time and on budget.
• High levels of member satisfaction and engagement.
• Strong collaboration and trust across staff, leadership, and the community.

WHY THE J?

The Gordon JCC is more than a community center; it is a place where individuals come together to connect, grow, and celebrate. As Senior Director of Operations, the individual will play a vital role in shaping the systems and structures that allow the community to flourish. This position presents an opportunity to apply leadership and operational expertise in a mission-driven organization that values collaboration, inclusivity, and excellence.

To apply, please submit a resume and cover letter to Executive Director Jesse Feld at [email protected].