Operations Assistant, Donor Development Services

UJA Federation of New York | New York, NY, United States

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Posted Date 3/06/2024

About the Organization:

UJA-Federation of New York is the largest local philanthropy in the world. For more than 100 years, we’ve brought New Yorkers together to solve some of the most pressing problems facing our community. Thanks to our network of hundreds of non-profits, we can leverage our expertise across any number of areas — including health and human services, arts and culture, and education — to care for Jews everywhere and New Yorkers of all backgrounds, respond to crises close to home and far away, and shape our Jewish future. Our reach extends from New York to Israel to nearly 70 other countries around the world, touching 4.5 million people each year.


Position Summary:

Donor Development Services (DDS) is an integral part of UJA-Federation of New York’s fundraising efforts, specifically focused on high-end donor engagement, customized relationship-building, cash collection, matching gifts, employee giving and more.


We’re looking for a proactive, motivated, self-starter to provide essential administrative support and quality control. We need a team player who can multi-task, trouble shoot and think big picture. If you’re great at letter writing, have the attention to detail needed for gift processing and overall quality control, and like to assist your team in other ways, this is a great fit for you.


 Major Responsibilities:

  • Produce accurate, customized acknowledgement letters by consulting with fundraising staff and comprehensive review of database, donor files and company websites.
  • Draft and finalize Honoree and Chair letters.
  • Support and manage procedures involved with acknowledgement process.
  • Provide weekly reports on the status of cash campaign.
  • Coordinate cash email mass mailings and track result.
  • Manage Major Donor deceased accounts.
  • Works with the acknowledgements spreadsheets: creates and adds information as necessary.
  • Various projects as assigned.
  • Maintain filing system.


Qualifications and Competencies:

  • Bachelor’s Degree required with administrative experience.
  • Excellent interpersonal, communication and writing skills.
  • Detail-oriented and effective time manager.
  • Proficiency in Microsoft Office Suite and familiarity with fundraising databases.
  • Team player and proactive work ethic.
  • Flexibility and ability to prioritize and multitask in a demanding work environment.


The salary range for this role is $45,000 to $46,000; commensurate with experience and qualifications listed above.


Great Perks. Because We Appreciate Great Employees.


We offer a generous number of vacation days and have the Jewish holidays off as well. Fridays our offices close early (October to March at 3:00 pm and April to September at 4:00 pm). All so you can relax and recharge.


We’re operating on a hybrid work model: three set days in the office and two days remote. So enjoy the best of both worlds — the comforts of home and the energy of the office.


UJA provides a top-tier medical and dental plan, along with a flexible spending account. We also offer life insurance. And for a small cost you can take part in on-site yoga and exercise classes at our Manhattan office. Wellness matters to us.


UJA employees can enroll in a pension plan and tax deferred annuity.


Classes, workshops, and compelling speakers will keep you at the top of your game.


We come together as a staff to commemorate holidays (from Rosh Hashanah to MLK Day), volunteer at nonprofits, and celebrate our accomplishments together. (Our chocolate chip cookies are legendary!)


We also offer a backup childcare program. And a commuter benefit plan. So you can get to work and feel good about it.

Salary45,000.00 - 46,000.00 Annual
Administrative Support
Organization Type
Retirement Plans | Dental | FSA | Kosher Food Option Available | Leave Early for Shabbat | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Mass Transit
Job Location
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