About Naples Senior Center
Initially founded by the Naples Jewish community and Jewish Family & Community Services, the Naples Senior Center opened its doors in January 2014 as the first senior center in Collier County. As a registered nonprofit organization, NSC is committed to serving individuals of all faiths and nationalities. Everyone is welcome. The work of NSC advances societal values by serving the needs of the most vulnerable among us.
Naples Senior Center at JFCS supports and enriches the lives of seniors and their families in the Greater Naples community by providing tools to address life's challenges. The senior center is a dynamic gathering place with a safe, nurturing environment for seniors to socialize, learn and stay active. Membership has grown from 80 seniors in 2014 to over 1,400 seniors today due to an increased demand for services and a growing senior population.
Naples Senior Center provides dementia respite care and caregiver support, geriatric case management, a food pantry and more. These programs are designed to support and strengthen people of all backgrounds and beliefs, often when they are most vulnerable.
The Chief Program Officer position is a critical C-Suite role that provides leadership and direction on all matters related to programming including the analysis of needs and opportunities, allocation of available funding, implementation of service delivery and evaluation of impact.
The Chief Program Officer must be a dynamic executive with a proven record of accomplishment regarding program management who can lead a team of staff in the day-to-day operations of the organization's key programs. The CPO will oversee Senior Center Manager, Volunteer Services Manager, Dementia Program Coordinator and Director of Special Projects. Reporting to the CEO, the CPO needs to have a clinical background and a keen understanding of the Lay/ Staff relationships in staffing volunteer committees and collaborations with the Board of Directors.
Top Priorities for the Incoming CPO
Assessment of the program and its offerings
Successfully maintain and build the program; enhance the participation
Create and supervise a cohesive and working staff team; look to build and implement a culture of team
Leverage the new building and build momentum through marketing and communications
Executive Management and Talent Development
Create and support a high-performing culture. Develop a team-based environment to inspire staff. Provide mentoring, guidance, supervision and professional development to staff.
Responsible for supporting Senior programming, Client Services, Volunteer Services along with Geriatric Case Management and Dementia Respite Services.
Staff a structure of volunteer committees which implement board imperatives, strategic planning, and allocation protocols.
Ensure that we track clear, data-based measurements and outcomes for strategic priorities that will support impact goals as well as marketing and fundraising efforts.
Board Development and Relationships
Develop and maintain a positive working relationship with the Board of Directors and attend meetings of the Board.
Work with CEO, appropriate Board Committee(s), staff and community to assure program goals are met or exceeded.
Financial Acumen and Resource Development
Assure adherence to funding source guidelines and requirement s. Work closely with the finance department financial planning and monitoring operating budget.
Responsible for ensuring that programs, grants and contracts are implemented as proposed and In compliance with federal, state and other funders.
Monitor actual operating costs against the current period budget.
Responsible for resource mobilization to start, maintain and/or expand programs. Deploy resources efficiently and effectively toward organizational goals.
Provide direction for our program goals and objectives and ensure we are implementing appropriate methods for evaluating, measuring and communicating results.
Evaluate the effectiveness of services and provide recommendations for any relevant ways to improve them. Work with CEO, appropriate Board Committee(s), staff and community to assure program goals are met or exceeded.
Identify, build and maintain relationships with other collaborative initiatives to improve the health and well-being area clients.
Provide consultation and support to local coalitions in developing and implementing community programs.
Ability to successfully navigate in a fast-paced, outcomes-driven and entrepreneurial environment.
Proven experience in a social services or health-related field is required with clinical experience in that or a related field.
Experience in management or supervisory experience, preferably in the non-profit sector. Strong supervisory skills to sustain performance, encourage employee growth and success to maintain a mutually supportive working environment.
General and business knowledge with progressive experiences in community services programming, project management, and staff management.
Experience implementing and managing state and federal grants and conducting similar work in a health, academic or social service setting preferred.
Excellent interpersonal, communications, and diplomatic skills; ability to partner with professional and volunteer leaders and communicate in a manner that garners trust and inspires volunteer leadership and professionals.
An open, flexible, and inspiring leadership and management style conducive to fostering creativity, collaboration, growth and problem-solving.
Strong commitment to the professional development of staff; successful track record of recruiting and retaining a diverse team.
In-depth knowledge and experience of community services, programming, strategy, as well as knowledge of the Jewish and non-Jewish communities we serve.
Outstanding presentation and communication skills and the experience and proclivity to be an outgoing spokesperson, relationship builder, and fundraiser.
Advanced analytical and problem-solving skills.
Knowledge and prior use of program evaluation and management techniques.
This position description is based upon material provided by Naples Senior Center, an equal opportunity employer.
To apply to this position please visit - http://xxxxxxxxxxxxx
Sarah Raful Whinston, Senior Search Consultant
Yasmine, Coccoli, Senior Associate