Salesforce Database Administrator @ Metropolitan Council on Jewish Poverty

Salesforce Database Administrator

FLSA: Non-Exempt/Overtime Eligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Position Summary:

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity and respect. Our ten different departments are staffed by experts who help over 225,000 clients each year and advocate on behalf of all needy New Yorkers. Our programs range from 100% affordable housing at 21 locations to our family violence program to Holocaust survivor assistance to senior programming to crisis intervention to the largest free kosher food distribution program in the world. Our network of 75 food pantries, affordable housing sites and JCCs provide services directly in neighborhoods across New York.

The Salesforce Database Administrator works closely with the Director, Development to implement Met Council’s fundraising strategies. In conjunction with marketing efforts, the specific tasks for this role are geared toward managing donor relations and direct mail fundraising for the organization. The Salesforce Database Administrator will oversee and maintain the ongoing use of the organization’s Salesforce database, in addition to working collaboratively with the Fiscal Department for development reports and reconciliation of donor and fiscal data.

Duties and Responsibilities:

Maintain primary oversight of Salesforce database
Perform scheduled clean-up and maintenance of the database as a regular feature of work
Assist in the generation of mailing lists for direct mail appeals and campaigns; collaborate with the Direct Mail vendors as needed
Provide database administration support; create account logins, data import and data design
Trouble-shoot issues with database vendor, as needed
Design and produce reports, queries and exports as needed
Maintain quality control over all Salesforce entries including duplicate entries, typos, etc.
Lead the reconciliation process between Fiscal and Development departments, and prepare necessary reports for Fiscal Department tracking
Communicate directly with donors to confirm and update donor information
Provide regular reports to the Fiscal Department of donations and all back-up information to support where and how these donations should be used
Import volunteer information
Assist with departmental data presentations and analyses
Work with grants team to ensure all data is properly entered and maintained
Stay abreast of best practices and strategies

Competencies:

Exceptional organizational skills
Ability to follow-through on tasks
Ability to multi-task between routine operations
Experience with long-term database improvement projects
Meticulous attention to detail
Excellent interpersonal and communication skills

Skill and Education Required:

Bachelor’s Degree
Proficient with Salesforce and Microsoft Office Suite (i.e. Word, Power Point, Excel, Outlook Calendar)
2-3 years related work experience

Application Instructions

Job Summary

  • Duration: full-time
  • Benefits:
  • Preferred Experience: Managerial (3-5 years)
  • Preferred Degree: Bachelors
  • Job Posted: 2021-03-15
  • Times this job has been viewed: 435 times
  • Job is posted for: 60 days
  • Job Categories: Other, Development Associate
  • Organization Type: Other, Social Work
Job Location
Metropolitan Council on Jewish Poverty
77 Water Street 26th Floor
New York , New York 10005
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