Overview and purpose:
The WRJ Administrative Assistant provides critical administrative support for the WRJ’s. They are also responsible for guaranteeing the highest level of customer service to participants and assist in program registration. This person is the first point of contact who handles all administrative tasks and processes. The WRJ Administrative assistant will also assist with database management and ensuring the information is up to date and accurate as well as providing bookkeeping support.
You love networking and getting others to join you in changing the world. You have excellent communication skills and a relatable and professional manner. You love actively listening to people to gain a deep understanding and identification of their needs in order to guarantee the highest level of service and care. You have a keen operational sense and the ability to manage systems, priorities, and deadlines. You possess the ability to prioritize while working on multiple projects simultaneously and follow directions from multiple stakeholders.
Women of Reform Judaism is the women’s affiliate of the Union for Reform Judaism, the central body of Reform Judaism in North America. Established in 1913, WRJ now represents tens of thousands of women in hundreds of women’s groups in North America and around the world. Its mission is to strengthen the voice of women worldwide and empower them to create caring communities, nurture congregations, cultivate personal and spiritual growth, and advocate for and promote progressive Jewish values.
WRJ educates and trains sisterhood and congregational leadership in the areas of membership, fundraising, leadership skills, advocacy for social justice, and innovative and spiritual programming. Through its YES Fund (Youth, Education, and Special Projects), WRJ provides financial support to the various institutions of Reform Judaism. Discover more about our work at www.wrj.org.
General Administrative Responsibilities
• Answer phones; answer constituents’ questions or direct to the proper staff member
• Collating materials/packets for speakers’ bureau events, meetings, conventions, and conferences
• Filing & Copying
• Order and maintain office supplies
• Assist with daily mail and check to process
• Help create and mail regular status reports and membership statements
• Administer monthly board recognition email
• Granting security access
• Set office away phone message
Database & Bookkeeping Support
• Database gift and donor data entry as needed
• Maintenance of membership and leadership records, including tracking leadership changes and annual turn-over of officers
• Send donor acknowledgments and tributes
• Create reports from the database as requested
• Add/Change users as appropriate on Yammer
• Processing periodic billing
• Answer participant questions and assist in registration
• Process attendee payments and refunds
• Make changes to registration records as necessary
• Maintain attendee and finance registration reports
• Assist in preparation of materials and supplies for events
• Process credit cards
• Prepare orders for shipping
• Maintain product inventory
We are aware that People of Color and women often do not apply for positions unless they possess every qualification. We encourage people from a wide range of backgrounds, including underrepresented/marginalized, who possess most of these qualifications, even if not all, to apply for the position.
• Bachelor’s degree preferred
• Proficiency in Word, Excel, and PowerPoint required. Donor software experience preferred
• Strong attention to detail
• Good written, verbal and interpersonal skills
• Excellent customer service skills
This position is currently Remote due to the COVID-19 pandemic.
This posting is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.